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Salesforce integration with Aha! Knowledge Bases
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
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Add 'Send to integration' automation action for Aha! Ideas <> Jira integration
What is the challenge? As PMs review ideas submitted to Aha! there may be ideas that need to be sent directly to Jira — thinking about bugs that are reported through an ideas portal. What is the impact? Those ideas need to be reviewed alongside al...
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Future consideration
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Give external users the ability to subscribe to other object updates
What is the challenge? In the new year, we plan to make our roadmap publicly accessible by embedding the report directly into our ideas portal. This will allow users to view and explore upcoming features, with the ability to click into each for mo...
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Empathy Sessions - don't show historical chat
We would like a new setting in empathy sessions to prevent the historical chat from being displayed to users who join. This is because we conduct empathy sessions with customers of ours who are competitors so we don't want them in the session at t...
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Future consideration
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Could we add a coffee cup during the Planning Poker?
What is the challenge? Team Members sometimes wants to have more time to discuss the issues in poker planning, but there is no way to communicate back What is the impact? People are using big numbers in the planning pokers to represent the issues ...
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Future consideration
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Gantt : Allow Child Phases with Expand / Collapse menu
What is the challenge? Without this feature, everything is at the level 0 / parent level, and if, as a project manager, I want to create a detailed plan, then it becomes very tough to do so and all the information will be shown without the way to ...
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