What is the challenge?
We need to manage how often we invite customers to research studies. Today, we can filter participants by invitation and interview activity, but we still have to manually check whether we are contacting someone too frequen...
Kelly Sebes
5 days ago
in DiscoveryPlanning to implement
Configurable "create" layout for studies and interviews
What is the challenge? Studies and interviews do not have a dedicated Create layout view. Teams cannot tailor the interview creation screen to their research process or designate fields as required. What is the impact? Study and Interview records ...
Brittany Rhoney
about 1 month ago
in DiscoveryPlanning to implement
Update status of participants to "Cancelled" when a Study is completed
What is the challenge? When a study is completed participants still have a status of "Scheduled"
What is the impact? This gives the apperance that there is still something to be completed even though the study has been concluded.
Describe your i...
Randy Cruz
11 days ago
in DiscoveryFuture consideration
Improve participant/contact group field grouping in reports
What is the challenge? In Aha! Discovery, the Contact groups field does not support clean reporting on the members of a single group. When a report is filtered by a contact group, it correctly returns contacts in that group. However, it also displ...
Chris Quigley
28 days ago
in DiscoveryFuture consideration
Adding organization custom fields everywhere organization can be searched or filtered for
What is the challenge? we have several organizations with the very same identical name, but only differing in some custom field information like the customer ID and it might be even helpful to bring in an additional field to enable more precise se...
Sue Schneider
3 months ago
in DiscoveryLikely to implement
Make Discovery insights / learnings part of theme suggestions
What is the challenge?
Currently themes only run on ideas, not on Discovery insights / learnings. On Aha Discovery theming is (not yet) available, but it would be great to bring this all together.
In the same way it would be interesting to sta...
Sue Schneider
3 months ago
in DiscoveryFuture consideration
Customize automatic delivery time of reminder email to participants
As a researcher, I'd like to customize when automatic reminder emails are sent to participants. Currently these are set to 1 day. I'd like the flexibility to adjust this, and add in additional times.
Randy Cruz
24 days ago
in DiscoveryFuture consideration
Introduce general share options for Discovery studies and interviews
What is the challenge?
as by default all internal users will have viewer rights for most of our product lines and workspace any kind of studies and interviews in these would also be visible.
As this also includes Personal data there might be s...
Sue Schneider
3 months ago
in DiscoveryFuture consideration
What is the challenge?
Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external.
Without this distinction, all conversations can be trea...
Kelly Sebes
3 months ago
in DiscoveryFuture consideration
Add participant engagement history tracking in Discovery
What is the challenge?
Research teams maintain pools of participants they contact multiple times throughout the year. Currently, Discovery only shows "last contacted" and "last interview" dates, making it impossible to see the full history of ou...
Krysta Boyer
9 months ago
in DiscoveryFuture consideration