linked documents will be downloaded directly What is the impact? user might not like this Describe your idea before the download the linked document could be shown in a preview window. Where they can then click Download
Michele Voth
1 day ago
in Knowledge base
0
Future consideration
What is the challenge? Aha! Knowledge has limited export options (esp bulk exports), making it difficult to back up or repurpose content. What is the impact? Lack of export functionality limits backups and content sharing options. Describe your id...
Jeremy Bruno
12 days ago
in Knowledge base
2
Future consideration
What is the challenge? We use Aha for a lot of our product documentation. There is a lot of copy/pasting and some documents end up looking very disjointed. Individually fixing each secion is very time consuming. A format painter option, similar to...
Stephanie Sullivan
13 days ago
in Knowledge base
1
Future consideration
What is the challenge? Images, especially screenshots, often have white space What is the impact? Enhanced Viewing Experience Describe your idea Having a border option, similar to office application would enhance the look of the image without havi...
Steve C
about 1 month ago
in Knowledge base
0
Future consideration
Bulk edit workspace sharing permissions on documents
What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins
7 months ago
in Knowledge base
0
Future consideration
What is the challenge? We have two knowledge bases, customers and internal users. Some of the pages are common between both knowledge bases (Supported Browsers as an example) and we have used the 'Link' feature to link to the common document in a ...
Steve C
about 1 month ago
in Knowledge base
0
Future consideration
Automatically update links to headings when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
Jeremy Bruno
4 months ago
in Knowledge base
0
Future consideration
Paste config options: Strip all inline formatting from copy/pasted text by default
What is the challenge? Currently Aha! carries over all inline formatting from text copied outside of the system and pasted in text boxes. This functionality is useful for base HTML elements (strong, italics, headings, etc.), but creates extra work...
Jeremy Bruno
8 months ago
in Knowledge base
2
Future consideration
301 Redirect feature to maintain a single link for time-sensitive documents like release notes
What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno
6 months ago
in Knowledge base
0
Future consideration
What is the challenge? I cannot directly upload a pdf in a documents workspace folder, only as an attachment of a note. What is the impact? I now have to search for my pdf, because they are hidden in notes. Describe your idea Directly upload pdf i...
Guest
4 months ago
in Knowledge base
1
Future consideration