Knowledge bases

What is the challenge? When adding an image into a Note that's meant for a Knowledge Base, there is no flexibility to control how the text wraps around an image. What is the impact? This limits how we are able to create notes with images that shou...

What is the challenge? Document metadata that needs to be part of the document content must be manually entered and updated. For example, a document's last modified date or a document's custom field reflecting a feature's lifecycle state (e.g., be...

What is the challenge? Including in a knowledge base document lengthy text that needs to be available to some users without overwhelming the many users who do not need the text. Including the text is necessary to meet the needs of knowledge base u...

What is the challenge? Updates and notifications to the Knowledge Base rely on a user being logged in to the Knowledge Base itself to see these. What is the impact? Updates won't be shared in the way I want them to be. Describe your idea Users are...

What is the challenge? Scribe provides the ability to produce high quality product SOP's fast and being able to embed them into an existing Aha based product knowledgebase would be helpful. What is the impact? Allows streamlining product documenta...

What is the challenge? I want to include a callout box in a numbered list, but I can't. It's either making the whole list a callout box or when copying a callout box it's just taking the sentence, but not the box What is the impact? I cannot use c...

linked documents will be downloaded directly What is the impact? user might not like this Describe your idea before the download the linked document could be shown in a preview window. Where they can then click Download

What is the challenge? I need an easy way to list features that designers need to work on that we can check off What is the impact? Something for design but can also be used to communicate to other stakeholders Describe your idea

What is the challenge? When publishing a knowledge base, some published notes designs may include the page's title. Currently, the title of the note is always displayed when displaying the note resulting in duplication. What is the impact? Duplica...

What is the challenge? Cannot select documents from the KB to include as links in the header What is the impact? ^ Describe your idea Would like to be able to link documents from within the help as links/buttons in the header.