Knowledge bases

What is the challenge? Document metadata that needs to be part of the document content must be manually entered and updated. For example, a document's last modified date or a document's custom field reflecting a feature's lifecycle state (e.g., be...

What is the challenge? having to use the whteboard to create from scratch a template for a product biref What is the impact? a roduct person in a mangerial prositions produces a lot of prodct artifacts per month, including Product Briefs andPRDs D...

What is the challenge? Within the same product, certain roles (like an admin) have access to do things that other roles cannot. It would be helpful to only show KB content applicable to that individual without creating multiple KBs. How would you ...

What is the challenge? Aha! Knowledge bases allow document attachments, but AI search cannot index or review their contents. What is the impact? Valuable information may be trapped in attachments and excluded from search results. Today, yo...

What is the challenge? Within ideas portals you have the option to enter a series of email domains to manage who can authenticate into the portal. What is the impact? This would be a helpful authentication method to allow you to quickly pr...

What is the challenge? Currently, the text that appears inside the Knowledge Base search box is static and cannot be customized. What is the impact? Because the text can't be tailored, users might not fully understand how to interact with ...

What is the challenge? Currently, when searching in the Knowledge Base, only the current page is shown, along with Previous and Next buttons. Users have no visibility into how many total result pages exist. This created several challenges: U...

What is the challenge? Currently individual Aha! Knowledge add-on users can't create and manage document collections What is the impact? Their ability to manage knowledge bases is impacted as it requires a Customization Admin to create and...

What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...

What is the challenge? Currently, notes contain shortcuts for areas throughout the note but the Agenda and Notes button both take the user to the same area What is the impact? The buttons are duplicative Describe your idea Remove the Notes button