Knowledge base
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1
VOTE
Per-document access control in knowledge bases
What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...
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Future consideration
1
VOTE
Embed Jira views/tables into Knowledge Base
What is the challenge? Users sometimes want to be able to share live Jira views, such as issue trackers with their knowledge base users What is the impact? This will allow important information to be surfaced to users that is not typically stored ...
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Future consideration
2
VOTE
Embed external pages in knowledge base
What is the challenge? Knowledge bases can link out to external pages/services but do not currently support embedding. What is the impact? Ability to embed pages will allow users to remain within the knowledge base while consuming external informa...
0
Future consideration
5
VOTE
Upload pdf directly into a documents workspace
What is the challenge? I cannot directly upload a pdf in a documents workspace folder, only as an attachment of a note. What is the impact? I now have to search for my pdf, because they are hidden in notes. Describe your idea Directly upload pdf i...
1
Future consideration
2
VOTE
Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
1
Future consideration
2
VOTE
Add PDF preview option to KBs
What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, today they can only be shared as a link to download a document. What is the i...
0
Future consideration
5
VOTE
Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
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Planning to implement
1
VOTE
1
VOTE
1
VOTE
Reduce internal padding of callouts
What is the challenge? Due to recent CSS changes, the padding within callouts is a bit excessive and pushes the icon out of alignment. What is the impact? Looks off compared to the other elements + text blocks on pages Describe your idea I realize...
0
Future consideration
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