What is the challenge? A clear collaborative template to use with a customer to manage a project together. What is the impact? Important for the customer and internal colleagues Describe your idea Working with a collaborator and having a structure...
Guest
about 2 months ago
in Knowledge base
0
Future consideration
Automatically update links to headings when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
Jeremy Bruno
about 2 months ago
in Knowledge base
0
Future consideration
What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
David
about 2 months ago
in Knowledge base
0
Future consideration
What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...
Brittany Rhoney
about 2 months ago
in Knowledge base
0
Future consideration
What is the challenge? Users sometimes want to be able to share live Jira views, such as issue trackers with their knowledge base users What is the impact? This will allow important information to be surfaced to users that is not typically stored ...
Brittany Rhoney
about 2 months ago
in Knowledge base
0
Future consideration
What is the challenge? Knowledge bases can link out to external pages/services but do not currently support embedding. What is the impact? Ability to embed pages will allow users to remain within the knowledge base while consuming external informa...
Brittany Rhoney
about 2 months ago
in Knowledge base
0
Future consideration
What is the challenge? I cannot directly upload a pdf in a documents workspace folder, only as an attachment of a note. What is the impact? I now have to search for my pdf, because they are hidden in notes. Describe your idea Directly upload pdf i...
Guest
about 2 months ago
in Knowledge base
1
Future consideration
Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
Guest
about 2 months ago
in Knowledge base
1
Future consideration
What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, these PDFs can't be easily shared in a KB today. There is an idea to allow th...
Emily Yankush
about 2 months ago
in Knowledge base
0
Future consideration
What is the challenge? keeping consistent knowledge documents in unified space What is the impact? Describe your idea offer a Knowledge Document Template with Version Control
Guest
2 months ago
in Knowledge base
1
Future consideration