Knowledge bases

It's currently not possible to import release phase custom fields via CSV or access them via API, unlike other record types.

Currently only Aha! users that create an idea can be sent to Jira using the Created By User field. Given that many ideas are created by ideas portal users that are not Aha! users, it would be desirable to be able to send these users' email address...

What is the challenge? Currently, you cannot import requirement start/end date (date range) values via CSV What is the impact? Manual effort to update date ranges and cannot use the standard date range functionality with requirements. It is much ...

What is the challenge? Large volumes of customer feedback is often spread across many external systems (surveys, in‑product feedback, support tools, data warehouses, etc.). Today Aha! AI can only reason over data that is stored in Aha!, so feedb...

What is the challenge? Current State:The Aha! Roadmaps MCP integration currently supports read-only operations — search, record retrieval, and report generation. While useful, this limits Claude’s ability to act as a true workflow assistant within...

What is the challenge? Some teams use the Ideas module as a task management tool without promoting work to a full roadmap. There is currently no way to track or display progress on an idea record. What is the impact? Teams that live in Ideas can'...

What is the challenge? currently votes indicated on the portal are always user-related and automations based on the number of votes are also limited to user-related votes. We are more interested in the voting count of unique organizations beca...

What is the challenge? Currently, it is not possible to clear an Epic's Initiative using automation rules. The automation rule only allows selecting a different Initiative (Screenshot 1) What is the impact? Inconsistent with Feature automation ru...

What is the challenge? When you're in the portal, you see the ideas based on your visibility. It would be helpful to understand what a customer sees. I'd like to see what the portal looks like as a user where some ideas are hidden because I'm not ...

What is the challenge? When working with the to-dos of a Partner (Action Items), there is no way to filter out completed Action Items. After completion, they receive a strikethrough but remain in the list, along with all open Actions. What is the...