Knowledge bases
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9
VOTE
Format painter in description/summary fields
What is the challenge? We use Aha for a lot of our product documentation. There is a lot of copy/pasting and some documents end up looking very disjointed. Individually fixing each secion is very time consuming. A format painter option, similar to...
1
Future consideration
1
VOTE
Automatic sizing options for knowledge base images
What is the challenge? Inconsistent Image sizes What is the impact? Images when pasted into Knowledge are sometimes too small and expanding the size can cause inconsistent sizes Describe your idea An option to autosize to the width of the publishe...
0
Future consideration
9
VOTE
Enable borders around images in Knowledge
What is the challenge? Images, especially screenshots, often have white space What is the impact? Enhanced Viewing Experience Describe your idea Having a border option, similar to office application would enhance the look of the image without havi...
0
Future consideration
2
VOTE
I need a variable/custom field to insert the current year (or another value) in a KB.
What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...
0
Likely to implement
1
VOTE
1
VOTE
Error Moving pages under Knowledge section
What is the challenge? After moving one page under Knowledge section, no more pages can be added by the + sign within folders or notes. What is the impact? Unable to move or reorganize notes, pages, documents and folders within Knowledge section D...
1
Already exists
1
VOTE
3
VOTE
Salesforce integration with Aha! Knowledge Bases
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
0
Future consideration
2
VOTE
Remove Agenda shortcut from meeting templates
What is the challenge? Currently, notes contain shortcuts for areas throughout the note but the Agenda and Notes button both take the user to the same area What is the impact? The buttons are duplicative Describe your idea Remove the Notes button
0
Future consideration
3
VOTE
Additional custom domain for knowledge base
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
0
Future consideration
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