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Knowledge bases

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Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).

What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea I would like the ability to restrict users/certain roles from editing, mo...
Mark T 8 months ago in Knowledge bases 2 Future consideration

Ability to nest notes from other workspaces under notes in the navigation

What is the challenge? I often publish notes from across workspaces. Even though these notes are related to distinct product areas, they share common themes. And my navigation in my knowledge base is structured around those themes. When adding not...
Scott Goldblatt 9 months ago in Knowledge bases 0 Future consideration

Ability to format how text appears in relation to an image in Notes

What is the challenge? When adding an image into a Note that's meant for a Knowledge Base, there is no flexibility to control how the text wraps around an image. What is the impact? This limits how we are able to create notes with images that shou...
Jeff Bye 9 months ago in Knowledge bases 2 Future consideration

Allow selection of documents as header links

What is the challenge? Cannot select documents from the KB to include as links in the header What is the impact? ^ Describe your idea Would like to be able to link documents from within the help as links/buttons in the header.
Jeremy Bruno 4 months ago in Knowledge bases 1 Future consideration

Custom field variables in document

What is the challenge? Document metadata that needs to be part of the document content must be manually entered and updated. For example, a document's last modified date or a document's custom field reflecting a feature's lifecycle state (e.g., be...
David 9 months ago in Knowledge bases 0 Future consideration

Stop Aha from going to the top of the page when refreshed.

What is the challenge? I'm deep into a page making changes. Aha refreshes, and the top of the page is displayed. Now I have to find where I was working. What is the impact? Extra time, work and frustration Describe your idea When a refresh occurs,...
Mark T 5 months ago in Knowledge bases 0 Future consideration

Disclosure widget in knowledge base documents

What is the challenge? Including in a knowledge base document lengthy text that needs to be available to some users without overwhelming the many users who do not need the text. Including the text is necessary to meet the needs of knowledge base u...
David 10 months ago in Knowledge bases 2 Future consideration

Collaboration Template

What is the challenge? A clear collaborative template to use with a customer to manage a project together. What is the impact? Important for the customer and internal colleagues Describe your idea Working with a collaborator and having a structure...
Guest 5 months ago in Knowledge bases 0 Future consideration

Template for a product brief and a PRD

What is the challenge? having to use the whteboard to create from scratch a template for a product biref What is the impact? a roduct person in a mangerial prositions produces a lot of prodct artifacts per month, including Product Briefs andPRDs D...
Guest 10 months ago in Knowledge bases 0 Future consideration

Per-document access control in knowledge bases

What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...
Brittany Rhoney 5 months ago in Knowledge bases 0 Future consideration