My ideas: Knowledge base
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1
VOTE
Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
1
Future consideration
1
VOTE
Add PDF preview option to KBs
What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, these PDFs can't be easily shared in a KB today. There is an idea to allow th...
0
Future consideration
1
VOTE
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VOTE
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VOTE
Reduce internal padding of callouts
What is the challenge? Due to recent CSS changes, the padding within callouts is a bit excessive and pushes the icon out of alignment. What is the impact? Looks off compared to the other elements + text blocks on pages Describe your idea I realize...
0
Future consideration
1
VOTE
Enable knowledge base header bar links to open in new tab
What is the challenge? Selecting a button in a knowledge base header navigation bar navigates away from the KB if the link is external What is the impact? Users are confused--e.g., if the external link is to a form to provide feedback about the KB...
0
Future consideration
1
VOTE
Knowledge base/note table of contents default to collapsed
What is the challenge? When the TOC is displayed by default expanded it can hide information on a 1st screen without scrolling What is the impact? May dissuade customers from getting the important information if they don't scroll Describe your ide...
0
Future consideration
1
VOTE
Add a Balanced Scorecard Template
What is the challenge? Balanced Scorecards are a standard framework for businesses to frame their big goals What is the impact? This would allow anybody using BSs to quickly get going and align Goals, Initiatives, and Key Result to the framework. ...
0
Future consideration
1
VOTE
Make users/certain roles select a template before creating a page in the knowledge base.
What is the challenge? Need to maintain the look of customer-facing pages What is the impact? Over time, pages stop looking uniform Describe your idea I would like the ability to make users/certain roles select a template before creating a page in...
0
Future consideration
1
VOTE
Control path and slug of knowledge base document's URL
What is the challenge? Replatforming an existing knowledge base to Aha! requires editing all intra-knowledge base hyperlinks since part of the published Aha! document's URL is systematically assigned and not controlled by the document author. What...
7
Already exists
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