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My ideas: Knowledge base

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Ability to nest notes from other workspaces under notes in the navigation

What is the challenge? I often publish notes from across workspaces. Even though these notes are related to distinct product areas, they share common themes. And my navigation in my knowledge base is structured around those themes. When adding not...
Scott Goldblatt 4 months ago in Knowledge base 0 Future consideration

Ability to format how text appears in relation to an image in Notes

What is the challenge? When adding an image into a Note that's meant for a Knowledge Base, there is no flexibility to control how the text wraps around an image. What is the impact? This limits how we are able to create notes with images that shou...
Jeff Bye 4 months ago in Knowledge base 2 Future consideration

Reduce internal padding of callouts

What is the challenge? Due to recent CSS changes, the padding within callouts is a bit excessive and pushes the icon out of alignment. What is the impact? Looks off compared to the other elements + text blocks on pages Describe your idea I realize...
Jeremy Bruno 2 months ago in Knowledge base 0 Future consideration

Disclosure widget in knowledge base documents

What is the challenge? Including in a knowledge base document lengthy text that needs to be available to some users without overwhelming the many users who do not need the text. Including the text is necessary to meet the needs of knowledge base u...
David 5 months ago in Knowledge base 2 Future consideration

Enable knowledge base header bar links to open in new tab

What is the challenge? Selecting a button in a knowledge base header navigation bar navigates away from the KB if the link is external What is the impact? Users are confused--e.g., if the external link is to a form to provide feedback about the KB...
David 3 months ago in Knowledge base 0 Future consideration

Template for a product brief and a PRD

What is the challenge? having to use the whteboard to create from scratch a template for a product biref What is the impact? a roduct person in a mangerial prositions produces a lot of prodct artifacts per month, including Product Briefs andPRDs D...
Guest 6 months ago in Knowledge base 0 Future consideration

Knowledge base/note table of contents default to collapsed

What is the challenge? When the TOC is displayed by default expanded it can hide information on a 1st screen without scrolling What is the impact? May dissuade customers from getting the important information if they don't scroll Describe your ide...
David Goodwin 3 months ago in Knowledge base 0 Future consideration

Add a Balanced Scorecard Template

What is the challenge? Balanced Scorecards are a standard framework for businesses to frame their big goals What is the impact? This would allow anybody using BSs to quickly get going and align Goals, Initiatives, and Key Result to the framework. ...
Kathy Landon 3 months ago in Knowledge base 0 Future consideration

Expand Knowledge Base to enable in-app notifications in MY app

What is the challenge? Updates and notifications to the Knowledge Base rely on a user being logged in to the Knowledge Base itself to see these. What is the impact? Updates won't be shared in the way I want them to be. Describe your idea Users are...
Sophia Papadopoulos 6 months ago in Knowledge base 2 Future consideration

Make users/certain roles select a template before creating a page in the knowledge base.

What is the challenge? Need to maintain the look of customer-facing pages What is the impact? Over time, pages stop looking uniform Describe your idea I would like the ability to make users/certain roles select a template before creating a page in...
Mark T 4 months ago in Knowledge base 0 Future consideration