My ideas: Knowledge bases

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Allow selection of documents as header links

What is the challenge? Cannot select documents from the KB to include as links in the header What is the impact? ^ Describe your idea Would like to be able to link documents from within the help as links/buttons in the header.

Jeremy Bruno 7 months ago in Knowledge bases 1 Future consideration

1 VOTE

Stop Aha from going to the top of the page when refreshed.

What is the challenge? I'm deep into a page making changes. Aha refreshes, and the top of the page is displayed. Now I have to find where I was working. What is the impact? Extra time, work and frustration Describe your idea When a refresh occurs,...

Mark T 7 months ago in Knowledge bases 0 Future consideration

1 VOTE

Collaboration Template

What is the challenge? A clear collaborative template to use with a customer to manage a project together. What is the impact? Important for the customer and internal colleagues Describe your idea Working with a collaborator and having a structure...

Guest 8 months ago in Knowledge bases 0 Future consideration

6 VOTE

Automatically update anchor links when heading name is changed

What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...

Jeremy Bruno 8 months ago in Knowledge bases 0 Future consideration

2 VOTE

Add JSON format to preformatted style

What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...

David 8 months ago in Knowledge bases 0 Future consideration

1 VOTE

Per-document access control in knowledge bases

What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...

Brittany Rhoney 8 months ago in Knowledge bases 0 Future consideration

1 VOTE

Embed Jira views/tables into Knowledge Base

What is the challenge? Users sometimes want to be able to share live Jira views, such as issue trackers with their knowledge base users What is the impact? This will allow important information to be surfaced to users that is not typically stored ...

Brittany Rhoney 8 months ago in Knowledge bases 0 Future consideration

2 VOTE

Add PDF preview option to KBs

What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, today they can only be shared as a link to download a document. What is the i...

Emily Yankush 8 months ago in Knowledge bases 0 Future consideration

1 VOTE

Knowledge Document Template with Version Control

What is the challenge? keeping consistent knowledge documents in unified space What is the impact? Describe your idea offer a Knowledge Document Template with Version Control

Guest 9 months ago in Knowledge bases 1 Future consideration

1 VOTE

Pilot/POC

What is the challenge? Need a template that is repeatable to create a Pilot project with success metrics to test a use case prior to moving to development. Need a spot for assumptions and then post Pilot, what did we find out What is the impact? E...

Guest 9 months ago in Knowledge bases 0 Future consideration

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