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My ideas: Knowledge base

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Add a Balanced Scorecard Template

What is the challenge? Balanced Scorecards are a standard framework for businesses to frame their big goals What is the impact? This would allow anybody using BSs to quickly get going and align Goals, Initiatives, and Key Result to the framework. ...
Kathy Landon 3 months ago in Knowledge base 0 Future consideration

Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar

What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
David Yelenchic 3 months ago in Knowledge base 3 Future consideration

Bulk update for full width in knowledge bases

I would like to be able to set the width for my public knowledge bases in bulk. This would be a HUGE time saver. It is extremely time consuming to edit notes to be “full width” one at a time if you did not notice this setting when first creating o...
Scott Goldblatt 4 months ago in Knowledge base 0 Future consideration

Ability to quickly link to the editable version of a published note

When viewing my knowledge base when logged in, I need to be able to quickly get to the editable version. Similar to Ideas portals, there should be link to “View in Aha!” so that I can quickly get to that document and edit it.
Scott Goldblatt 4 months ago in Knowledge base 0 Future consideration

Reusable images in knowledge bases

What is the challenge? Repeatable graphics that are used across multiple knowledge bases and documents must be individually updated today What is the impact? This creates manual work each time a graphic needs to be updated Describe your idea Enabl...
Brittany Rhoney 4 months ago in Knowledge base 0 Future consideration

Create custom styles for use in KB text editor

What is the challenge? The text editor has limited pre-set styles available. For more complex or technical documents, the ability to create and save custom styles would be beneficial, particularly for users of Aha! Knowledge Advanced. What is the ...
Brittany Rhoney 4 months ago in Knowledge base 1 Future consideration

Make users/certain roles select a template before creating a page in the knowledge base.

What is the challenge? Need to maintain the look of customer-facing pages What is the impact? Over time, pages stop looking uniform Describe your idea I would like the ability to make users/certain roles select a template before creating a page in...
Mark T 4 months ago in Knowledge base 0 Future consideration

Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).

What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea I would like the ability to restrict users/certain roles from editing, mo...
Mark T 4 months ago in Knowledge base 2 Future consideration

Ability to nest notes from other workspaces under notes in the navigation

What is the challenge? I often publish notes from across workspaces. Even though these notes are related to distinct product areas, they share common themes. And my navigation in my knowledge base is structured around those themes. When adding not...
Scott Goldblatt 4 months ago in Knowledge base 0 Future consideration

Ability to change color and remove table borders in Notes

What is the challenge? When creating a table in Knowledge, I'm unable to remove borders or change their color What is the impact? If I need to lay the page out in a specific way, one way to accomplish this is to use a table; however, I don't alway...
Jeff Bye 4 months ago in Knowledge base 0 Future consideration