My ideas: Knowledge base
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4
VOTE
Public Users Watch and Subscribe to Knowledgebase Articles being Published.
What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
0
Future consideration
3
VOTE
2
VOTE
Import knowledge base notes from Zendesk
What is the challenge? When moving from a ZenDesk knowledge base to an Aha! knowledge base, currently each document must be uploaded to Aha! individually. What is the impact? This would improve the speed for migrating tools. Describe your idea Add...
0
Future consideration
2
VOTE
Bulk update for full width in knowledge bases
I would like to be able to set the width for my public knowledge bases in bulk. This would be a HUGE time saver. It is extremely time consuming to edit notes to be “full width” one at a time if you did not notice this setting when first creating o...
0
Future consideration
2
VOTE
Ability to quickly link to the editable version of a published note
When viewing my knowledge base when logged in, I need to be able to quickly get to the editable version. Similar to Ideas portals, there should be link to “View in Aha!” so that I can quickly get to that document and edit it.
0
Future consideration
2
VOTE
Reusable images in knowledge bases
What is the challenge? Repeatable graphics that are used across multiple knowledge bases and documents must be individually updated today What is the impact? This creates manual work each time a graphic needs to be updated Describe your idea Enabl...
0
Future consideration
2
VOTE
Create custom styles for use in KB text editor
What is the challenge? The text editor has limited pre-set styles available. For more complex or technical documents, the ability to create and save custom styles would be beneficial, particularly for users of Aha! Knowledge Advanced. What is the ...
1
Future consideration
2
VOTE
Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).
What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea
I would like the ability to restrict users/certain roles from editing, mo...
2
Future consideration
2
VOTE
Ability to nest notes from other workspaces under notes in the navigation
What is the challenge? I often publish notes from across workspaces. Even though these notes are related to distinct product areas, they share common themes. And my navigation in my knowledge base is structured around those themes. When adding not...
0
Future consideration
2
VOTE
Ability to format how text appears in relation to an image in Notes
What is the challenge? When adding an image into a Note that's meant for a Knowledge Base, there is no flexibility to control how the text wraps around an image. What is the impact? This limits how we are able to create notes with images that shou...
2
Future consideration