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My ideas: Knowledge bases

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Format painter in description/summary fields

What is the challenge? We use Aha for a lot of our product documentation. There is a lot of copy/pasting and some documents end up looking very disjointed. Individually fixing each secion is very time consuming. A format painter option, similar to...
Stephanie Sullivan 5 months ago in Knowledge bases 1 Future consideration

Enable borders around images in Knowledge

What is the challenge? Images, especially screenshots, often have white space What is the impact? Enhanced Viewing Experience Describe your idea Having a border option, similar to office application would enhance the look of the image without havi...
Steve C 5 months ago in Knowledge bases 0 Future consideration

When we import a Word doc, aha sets up the topic hierarchy automatically in the KB based on Word styles

What is the challenge? After importing a Word doc with many subtopics into a KB, we have to manually create the document's subtopics and sub-subtopics in aha and move the text to each one. What is the impact? A great amount of time to accomplish t...
David Yelenchic 4 months ago in Knowledge bases 1 Future consideration

Bullet points in callout boxes

What is the challenge? sometimes I have big callout boxes with a bulleted list, but it's not possible to include a bulleted list in there, just in front What is the impact? it would look more organized Describe your idea have the option of a bulle...
Michele Voth 4 months ago in Knowledge bases 1 Future consideration

Change placeholder text for knowledge search

What is the challenge? Current search control has placeholder text that is hard-coded to read "Search or ask AI a question." We have disabled the AI function in our knowledge base. This placeholder text does not change. What is the impact? ...
Guest 24 days ago in Knowledge bases 0 Planning to implement

Custom and Mandatory fields on Notes in Documents

What is the challenge? I need to deploy data classification and document metadata onto notes in the documentation space.I can create custom fields, but I cannot make them mandatory at the time of creation, or ensure they are updated when documen...
Aidan Clarke 24 days ago in Knowledge bases 0 Future consideration

Bulk edit workspace sharing permissions on documents

What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins 12 months ago in Knowledge bases 0 Future consideration

Paste config options: Strip all inline formatting from copy/pasted text by default

What is the challenge? Currently Aha! carries over all inline formatting from text copied outside of the system and pasted in text boxes. This functionality is useful for base HTML elements (strong, italics, headings, etc.), but creates extra work...
Jeremy Bruno 12 months ago in Knowledge bases 2 Future consideration

Allow KB users to give feedback on articles

What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush over 1 year ago in Knowledge bases / Notes 1 Likely to implement

Links to a Specific Heading on a Different Page Not Always Working

What is the challenge? A given link on page A is supposed to take the user to a specific heading on page B. Clicking the link displays page B but not to the heading. What is the impact? Users are not taken to the correct information when clicking ...
David Yelenchic 4 months ago in Knowledge bases 1 Already exists