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Training

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Create System field list / Data dictionary

What is the challenge? Aha! has a lot of fields and it is not always clear what they are do or are used for. For example: "record last active" -- This does not just return the date a record was updated but also the date any of its related child re...
Chris Quigley 3 months ago in Training 0 Future consideration

Aha! Roadmaps initial set up basics

GOAL: Provide a guided tour with hands-on activities for how to set up your initial workspace configuration | CLASS MATERIAL IDEAS: Walk through end-to-end basic setup steps of company parent line with product workspaces, Hands-on activities with ...
Matt Case over 2 years ago in Training 0 Future consideration

Modern AHA Online academy

Who would benefit? Prospective clients What impact would it make? Major How should it work? You migrate your learning content to an online learning academy, For example https://nowlearning.servicenow.com/ provides a place where interested persons ...
Guest 7 months ago in Training 0 Future consideration

Add Closed Captions to existing videos and tutorials available via Aha! Support.

Please improve accessibility of your training videos by adding closed captioning to your existing videos and tutorials. Currently there are only options to adjust quality, volume and speed.
David Willequer about 1 year ago in Training 0 Planning to implement

Create an exhaustive, singular list of all permissions held by an Aha! workspace owner

In the Aha knowledge portal there should be a list of everything a user who is granted "owner" permissions can do. Currently one has to navigate between several lists- such as the one for ideas and roadmaps. Automations, however, isn't a feature o...
Suzie McCarthy 9 months ago in Training 0 Future consideration

Track and make available the history of knowledgebase searches a user preforms

Who would benefit? Users, new users What impact would it make? Very helpful in terms of assisting overall learning. Could easily find things that didn't make sense the first time discovered or that retrospectively seem more relevant than expected....
Guest 5 months ago in Training 0 Future consideration

A better way to find Aha! on the internet

Aha as a brand is killing the product and experience, as I can't find anything on the internet by searching for Aha!, or Aha, or Aha product management. I can't find forum posts, help articles, examples of workflows, nothing.. I tend to prefer inf...
Guest over 1 year ago in Training 0 Future consideration

Stop announcing new features to me every single day

Who would benefit? every user What impact would it make? save time, reduce frustration and annoyance How should it work? Instead of stealing my time and attention by making me click away your product announcements, put them in a place that is less...
Guest 7 months ago in Training 1 Already exists

Training for Capacity and Dependency capabilities

would really appreciate a learning session focused on best practices for utilizing and reporting on Dependency and capacity capabilities
Mary Vanausdale 10 months ago in Training 1 Already exists

Exam Format

Not being able to easily go backwards and forwards in the exam for the certification program is frustrating. Being able to re-review my work would have been better.
Guest about 1 year ago in Training 0 Future consideration