Aha! Academy - Knowledge and Whiteboards Collaboration class
Goal: Offer an in-depth class on collaborating with stakeholders using Aha! Class materials Doc templates Whiteboard collaboration and use cases Note collaboration and use cases Meetings
Jeanette Resnikoff
8 months ago
in Training
0
Future consideration
What is the challenge? Aha! has a lot of fields and it is not always clear what they are do or are used for. For example: "record last active" -- This does not just return the date a record was updated but also the date any of its related child re...
Chris Quigley
10 months ago
in Training
0
Future consideration
Track and make available the history of knowledgebase searches a user preforms
Who would benefit? Users, new users What impact would it make? Very helpful in terms of assisting overall learning. Could easily find things that didn't make sense the first time discovered or that retrospectively seem more relevant than expected....
Guest
12 months ago
in Training
0
Future consideration
Not being able to easily go backwards and forwards in the exam for the certification program is frustrating. Being able to re-review my work would have been better.
Guest
almost 2 years ago
in Training
0
Future consideration