We would like a new setting in empathy sessions to prevent the historical chat from being displayed to users who join. This is because we conduct empathy sessions with customers of ours who are competitors so we don't want them in the session at t...
Ralph Nickl
6 days ago
in Empathy sessions
0
Future consideration
Similar to how a Poll is boxed to highlight it a Question should be boxed or highlighted so that it is obvious and replies to that question sit under so people are encouraged to reply to a specific question that those running the session want to g...
Daniel Lynch
about 1 year ago
in Empathy sessions
0
Future consideration
Be able to send a custom reminder email during an Empathy Session
An Empathy Session can be a week long. And our users get wrapped up in their day to day and it is easy to forget about the session. I have been manually creating google labels for group emails to remind them a couple of times during the week. "Tha...
Guest
over 1 year ago
in Empathy sessions
0
Future consideration
Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest
almost 2 years ago
in Empathy sessions
0
Future consideration
When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.
I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest
almost 2 years ago
in Empathy sessions
0
Future consideration
Allow for easier adding of contacts when not adding from an idea
I wanted to invite a group of customers I work with on a project to an empathy session. Inviting them one at a time is a tedious process. Would like to be able to paste a list of email addresses into the invite list.
Guest
about 3 years ago
in Empathy sessions
0
Future consideration
Currently i use the Guide section to design what im going to say however there is no way to easily copy a section form the guide into the live session, this means creating polls is slow and adding images is slow. I want to be able to design what w...
Naill Mclean
over 3 years ago
in Empathy sessions
0
Future consideration
In the Empathy sessions it would be great to have a count of contacts who have participated in the session. It would also be great to be able to easily export the list of people who have participated. It would be really cool if we could also get s...
Joe Galanti
over 3 years ago
in Empathy sessions
0
Future consideration