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Distribution list for empathy sessions

We have segmented client groups that consist of about 15 client representatives in each group. We have a process where we always review ideas with the members within that group. When scheduling an empathy session, it won't be applicable for us to ...
Mark Eaves almost 4 years ago in Empathy sessions / Ideas research 0 Future consideration

Add more details on empathy session poll responses

It would be great to have more details on the participants who respond to empathy session polls. Right now you can only see the name of the participant who voted by hovering over them. It would be really helpful to be able to report off of these r...
Erin Ward almost 4 years ago in Empathy sessions 0 Future consideration

Lock session transcript once session is completed

I want the ability to lock a session transcript once the session is over. It is currently possible to reply to messages and add emojis even after the session is over. This can be a confusing experience for some users - especially unfamiliar Aha! u...
Nathaniel Collum about 4 years ago in Empathy sessions 0 Future consideration

Better participant experience for missed empathy sessions

There could be a better experience for participants who try to join after a session is over. The current experience displays "Thank you for joining us! We deeply appreciate your feedback." It would be great if Aha! could auto-detect that the parti...
Nathaniel Collum about 4 years ago in Empathy sessions 0 Future consideration

Empathy Sessions - don't show historical chat

We would like a new setting in empathy sessions to prevent the historical chat from being displayed to users who join. This is because we conduct empathy sessions with customers of ours who are competitors so we don't want them in the session at t...
Ralph Nickl about 2 months ago in Empathy sessions 0 Future consideration

When linking ideas to a Feature, show more than the link ID.

What is the challenge? I want to create my concepts in Documents in Aha! Because making them directly against a feature/capability reduces my ability to share and collaborate. But, when I do create in Documents and then link as a Research Concept,...
Guest about 2 months ago in Ideas research 2 Already exists

Add the "Research" tab to Custom Tables

What is the challenge? Currently, you can't add the "Research" tab to a custom table. So you can directly collect the research you've done with a custom table entry. What is the impact? We're using custom tables to document competitive companies, ...
Guest 8 months ago in Ideas research 0 Future consideration

Outlook addin to file emails as organization notes.

What is the challenge? Can be tedious to move customer feedback from emails to notes then link them to organization What is the impact? Faster consolidation of customer feedback Describe your idea File outlook emails with workspace email addresses...
Guest 9 months ago in Ideas research 0 Future consideration

Initiate polls or empathy sessions from AI Exploration themes

Who would benefit? Product managers exploring deeper insights about ideas that are related as identified by AI Exploration. What impact would it make? Expedite feedback in a very targeted manner to inform Product Managers of potential value of bui...
Bonnie Trei 11 months ago in Ideas research 0 Future consideration

Explore Ideas by Segment

Who would benefit? Product Managers analyzing ideas What impact would it make? Help to show what ideas segments of clients are interested in How should it work? When using Explore Ideas, allow us to look at ideas only for a specific Segment.
Amanda K about 1 year ago in Ideas research 0 Future consideration