Skip to Main Content
ADD A NEW IDEA

Ideas research

Showing 59

Add files in advance for an empathy session

I want the ability to add files to my empathy session before it starts. This will help me queue up important files so they are easily accessible when I need to share them into my session chat.
Nathaniel Collum about 3 years ago in Empathy sessions 0 Future consideration

Highlight question during an empathy session

Similar to how a Poll is boxed to highlight it a Question should be boxed or highlighted so that it is obvious and replies to that question sit under so people are encouraged to reply to a specific question that those running the session want to g...
Daniel Lynch 7 months ago in Empathy sessions 0 Future consideration

Pre-populate questions in session

As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Bonnie Trei almost 3 years ago in Empathy sessions 0 Future consideration

Polls support playing videos

In addition to mockups and images, it needs to support videos. This would allow us to create polls that give our portal users a short preview of whatever we are trying to get feedback on.
Kelly Sebes almost 2 years ago in Polls 0 Future consideration

Show ideas from requirements on the research tab

If an idea is promoted to a req within a feature, it doesn't show up on the research tab on the feature. I think it would make sense to bubble up these ideas for visibility on the research tab. Not sure if it also makes sense to do the same thing ...
Todd Meyer 8 months ago in Ideas / Ideas research 0 Future consideration

Show similar ideas on the research tab

It'd be really helpful to put a 'similar ideas' section on the new Research tab to help find other similar ideas you might have missed. Then there could be a 1-click promote button that would promote it to the current feature.
Todd Meyer 8 months ago in Ideas / Ideas research 0 Future consideration

Ability to integrate Empathy Sessions into existing customer community portals

When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei almost 3 years ago in Empathy sessions 0 Future consideration

Empathy sessions: option to customize the "Title" in emails

Today, I can edit the "Subject" and "Introduction" of emails that are sent to contacts for an empathy session, which is useful for tailoring the message. It is not currently possible to edit the "Title", which can lead to a confusing message for m...
Dale Potter almost 3 years ago in Empathy sessions 1 Likely to implement

Dependent questions on Polls

Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Martin Baugh over 1 year ago in Polls 0 Future consideration

Ability to move comments in an Empathy Session

Want the ability to move comments that may not have been put within the correct thread by the participant.
Bonnie Trei almost 3 years ago in Empathy sessions 0 Future consideration