Notes

What is the challenge? When retrieving document data through the API, tags are not included What is the impact? API users Describe your idea Include tag data when using the API for documents

What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...

What is the challenge? Every time one interacts with other windows and applications, the cursor-led view of a Note in Aha! moves back to the top of the Note, just below the Table of Content if there is one. So, if one then starts typing assuming o...

What is the challenge? Knowledge base content can be stored in the same workspace the product team uses to set strategy, track features, etc. However, just because someone has the ability to edit Roadmap data does not mean they should have the abi...

What is the challenge? Our knowledgebase must be perceivable by all audiences (including non-sighted visitors). How would you solve it? Adding alt text to images enables a screen reader to voice the alt text to the non-sighted or low-vision reader...

What is the challenge? Tables are a great, versatile component, however editing text within tables gets a bit erratic: typing within a sentence or editing a word will unexpectedly send the cursor to the end of the paragraph or sentence, making edi...

What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...

What is the challenge? Customers currently need to authenticate to both an Aha! ideas portal and an Aha! knowledge base separately. How would you solve it? It would be helpful if authentication was connected (for passwords or SSO). What impact wou...

What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...

What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...