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Salesforce integration with Aha! Knowledge Bases

What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
Dale Potter 8 days ago in Knowledge base / Salesforce 0 Future consideration

Allow for Lookup Fields to be mapped in SFDC integration

Who would benefit? Everyone What impact would it make? Allows for further data collection from SFDC in Aha! How should it work? Similar to how other SFDC fields are currently mapped in today's configuration.
Guest 9 months ago in Salesforce 0 Future consideration

See Promoted Ideas when Searching for an Idea Through Salesforce

As a user, when I am searching for an idea through the Salesforce integration, I would like to see if the idea was promoted before selecting it.
Amelia Peklar over 1 year ago in Salesforce 0 Future consideration

Improve the Salesforce Ideas UI - Hidden "Create New" and "Link" buttons

At the default zoom level (100%), the "Create New Idea" and "Link Idea" buttons are hidden in the pop-up window for browsing and creating / voting on Ideas in Salesforce. Without the user knowing they have to scroll down for the buttons to become ...
Max O. over 2 years ago in Salesforce 0 Future consideration

Do not Require first filtering by Product in the "Request an Idea" Salesforce Visualforce Page

Having to first filter by Product (and not having an "all Products" option when searching for an existing Idea in the Request an Idea visualforce page) means that a user may miss an existing idea because they are not in the right Product. We shoul...
Guest about 5 years ago in Salesforce 0 Future consideration

Filter by "Request created at"

We're using the Salesforce integration for collecting requests from our customers and we'd like to create a report in Aha! that counts the number of new requests per idea for a given time period (e.g. last 2 weeks). There's a field called "Request...
Gergo Navratyil about 8 years ago in Salesforce 0 Already exists

Map user profile pictures from Salesforce community to Aha Ideas portal!

We want a seamless experience for our customers that are logged into our Salesforce community. Users have the ability to set their avatars in the Salesforce community but when they flow into the Aha ideas portal their avatar is not transferred ove...
Andrew C about 9 years ago in Salesforce 0 Unlikely to implement

Filter out Shipped Ideas using the integration to search ideas through Salesforce

Who would benefit? Sales/Field teams What impact would it make? Significant. How should it work? As an admin, I want to filter out ideas with a specific status from the search ideas through SalesForce integration. This will make it easier for the ...
Amelia Peklar 10 months ago in Salesforce 1 Already exists

Improve salesforce integration error messages to assist remediation by adding the name of the organization to update errors

Who would benefit? All aha admins integrating with salesforce What impact would it make? remove reliance on interaction with SFDC admin for information gathering How should it work? Currently, error messages show up in the log like " Error 13 Feb ...
Guest 10 months ago in Salesforce 0 Future consideration

In Salesforce plugin allow clicking on existing ideas to show more context

Who would benefit? Our CSMs and account managers need to understand if a customer's suggestion is already covered by an existing idea What impact would it make? In the Salesforce plugin when searching for ideas there is a two-line summary of each ...
Skye Legon 11 months ago in Salesforce 0 Future consideration