What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
Allow for Lookup Fields to be mapped in SFDC integration
Who would benefit? Everyone What impact would it make? Allows for further data collection from SFDC in Aha! How should it work? Similar to how other SFDC fields are currently mapped in today's configuration.
Guest
9 months ago
in Salesforce
0
Future consideration
Improve the Salesforce Ideas UI - Hidden "Create New" and "Link" buttons
At the default zoom level (100%), the "Create New Idea" and "Link Idea" buttons are hidden in the pop-up window for browsing and creating / voting on Ideas in Salesforce. Without the user knowing they have to scroll down for the buttons to become ...
Max O.
over 2 years ago
in Salesforce
0
Future consideration
Do not Require first filtering by Product in the "Request an Idea" Salesforce Visualforce Page
Having to first filter by Product (and not having an "all Products" option when searching for an existing Idea in the Request an Idea visualforce page) means that a user may miss an existing idea because they are not in the right Product. We shoul...
Guest
about 5 years ago
in Salesforce
0
Future consideration
We're using the Salesforce integration for collecting requests from our customers and we'd like to create a report in Aha! that counts the number of new requests per idea for a given time period (e.g. last 2 weeks). There's a field called "Request...
Gergo Navratyil
about 8 years ago
in Salesforce
0
Already exists
Map user profile pictures from Salesforce community to Aha Ideas portal!
We want a seamless experience for our customers that are logged into our Salesforce community. Users have the ability to set their avatars in the Salesforce community but when they flow into the Aha ideas portal their avatar is not transferred ove...
Andrew C
about 9 years ago
in Salesforce
0
Unlikely to implement
Filter out Shipped Ideas using the integration to search ideas through Salesforce
Who would benefit? Sales/Field teams What impact would it make? Significant. How should it work? As an admin, I want to filter out ideas with a specific status from the search ideas through SalesForce integration. This will make it easier for the ...
Amelia Peklar
10 months ago
in Salesforce
1
Already exists
Improve salesforce integration error messages to assist remediation by adding the name of the organization to update errors
Who would benefit? All aha admins integrating with salesforce What impact would it make? remove reliance on interaction with SFDC admin for information gathering How should it work? Currently, error messages show up in the log like " Error 13 Feb ...
Guest
10 months ago
in Salesforce
0
Future consideration
In Salesforce plugin allow clicking on existing ideas to show more context
Who would benefit? Our CSMs and account managers need to understand if a customer's suggestion is already covered by an existing idea What impact would it make? In the Salesforce plugin when searching for ideas there is a two-line summary of each ...
Skye Legon
11 months ago
in Salesforce
0
Future consideration