Account settings

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...

What is the challenge? Currently, can add custom tab and name them as we want. We want rename the Overview tab e.g. to Status - currently cant do this which is causing confusion. What is the impact? End user confusion Describe your ide...

What is the challenge? Aha! currently supports Duo for two-factor authentication (2FA). However, many organizations standardize on other MFA providers such as Microsoft Authenticator, Okta Verify, or Google Authenticator. Relying solely on Duo c...

What is the challenge? Unable to see the usage data for a use accurately and for time period. What is the impact? Currently it shows data since the account was opened. Unable to assess if the user had not been using Aha much in the last 3 ...

What is the challenge? Certain teams might have external tools, such as browser extensions used for training guides, that require specific access to using the microphone, camera, or location options within Aha! The standard Aha! Permissions Poli...

What is the challenge? Currently, automatic workflow syncing between records only works with the built-in status categories. Teams that create custom status categories to better reflect their workflow stages cannot leverage automatic status sync...

What is the challenge? I'm currently a user with product/parent line workspace owner with paid owner access. My company has a set of admins that manage the tool that have admin access. I need administrative access to have the ability to build ou...

What is the challenge? Our user selection is availability is for everyone at the company, but paid users (PMS) are the only ones working out of Aha! and getting assigned work. Often we create filters and based on the product mangers. When you ha...

What is the challenge? With Aha!'s growing product suite, we may have many hundreds of users and some folks may have paid seats for specific add-ons i.e. Develop, Teamwork, Whiteboards, Knowledge, or Discovery. Currently, you're not able to quic...

What is the challenge? Based on our use case, we need the ability to configure the scope of selection for the custom "users field" What is the impact? Not able to configure the scope of selection. Describe your idea Need ability to configure the s...