Account settings

What is the challenge? Sometimes a custom field type needs to change to meet evolving reporting needs. What is the impact? In the current config a resource would need to create a new custom field and populate values to the new field. Which...

What is the challenge? In Settings > Account > Custom layouts, the primary record types are listed by default and additional layout types are show in a "More" menu. The layout types in the "More" menu do not seem to be grouped in logical w...

What is the challenge? Currently, automatic workflow syncing between records only works with the built-in status categories. Teams that create custom status categories to better reflect their workflow stages cannot leverage automatic status sync...

What is the challenge? may of us have a Preferred Name documented with HR that is not getting into AHA. Example: I go by my middle name: Rae... and AHA has me as Kellie Malsch. This confuses my team. What is the impact? Will avoid confusio...

What is the challenge? Archived work pages only hold a handful of workspaces What is the impact? Takes a TON of time to go through each page when there is 50+ pages in some cases Describe your idea Add a search-bar on top or revert t...

What is the challenge? Aha! currently supports Duo for two-factor authentication (2FA). However, many organizations standardize on other MFA providers such as Microsoft Authenticator, Okta Verify, or Google Authenticator. Relying solely on Duo c...

What is the challenge? Currently, if a status workflow impacts more than 10 workspaces, you cannot hover to see the list of workspaces it impacts. This will show if there are less than 10 workspaces. This is inconsistent with other areas where w...

What is the challenge? Currently in the workspace hierarchy, you can see a user count, but today it is only counting those users who are specifically assigned permissions at that exact workspace or line and does not factor in those users who inh...

What is the challenge? With Aha!'s growing product suite, we may have many hundreds of users and some folks may have paid seats for specific add-ons i.e. Develop, Teamwork, Whiteboards, Knowledge, or Discovery. Currently, you're not able to quic...

What is the challenge? When duplicating a workflow, Aha! doesn't copy across the template text or the status custom field layout to be used (Enterprise+ only) to the new workflow What is the impact? The new workflows aren't exact copies of...