Jira

Currently, there is no way to edit the "created by user" field in Aha! Even though if you go to integration mappings, it allows you to map that field with the Jira "Reporter" field and allows you to toggle the integration to "2-way", yet Aha! Supp...

For a development tool integration (i.e. Jira), there's an "Update Records" button. When clicked, you get this attached warning. This doesn't warn you that Aha! will send data for any one-way mapped fields (Aha! --> Jira) as well. It would be h...

Aha recently added support for the Jira 'Parent Link' field in Integrations, and this was delivered via this ticket. https://big.ideas.aha.io/ideas/APP-I-7115 Turns out that this integration will only support the Parent Link field for the Initiati...

Assume the following are our server urls. Jira server URL - https://stag.external.sample.com/external_path Jira internal server URL - https://jira.sample.com/jira Now, the hyper link on Aha! records should ideally show https://jira.sample.com/jira...

The recommendation of keeping Status as a one way sync from Jira makes Aha! reports silently unreliable, as Aha! and Jira status will diverge if somebody touches a record "by mistake". If I set it to two-way sync, transitions not allowed by Jira m...

My company, as well as many others, does not want to open ports in the firewall to connect to Jira. We use EAA as our protection in front of our on-prem Jira. Aha! supports OAuth to Jira, which is ok but we still need cert-auth in front of that to...

I have created a custom field in Aha which maps directly a field in Jira. I have created a pre-defined choice list in Aha! which contains all possible values in Aha!. When creating the integration between Jira and Aha! I have to manually match eac...

I spend countless hours trying to debug webhook issues only to find the error should have been easily caught and reported back correctly. It seems the only issue that comes back is "Processing webhook: unhandled error. Please contact support@aha.i...

After I have imported a record from Jira I then have to ‘resend all the fields’ from AHA in order for the AHA reference to be populated. Is there anyway that on import an AHA reference is created at that point?

Syncing Aha! with Jira using the following mapping: Initiatives> Epics Features>Story Requirements>Sub-task There is no way right now to sync the tags associated with the Initiative to Jira as Initiatives do not allow custom field mapping...