Jira

Who would benefit? Jira users who would like their development team to see the initiative score. What impact would it make? Clarity on prioritization from a strategic level. How should it work? Allow default scorecard and custom values to display ...

Currently, there is no way to edit the "created by user" field in Aha! Even though if you go to integration mappings, it allows you to map that field with the Jira "Reporter" field and allows you to toggle the integration to "2-way", yet Aha! Supp...

Each of our workspaces is integrated with Jira, but often our POs question why things are missing and feel that the two applications are not always kept in sync properly despite having both the incoming and ongoing changes set to 'approve automati...

For a development tool integration (i.e. Jira), there's an "Update Records" button. When clicked, you get this attached warning. This doesn't warn you that Aha! will send data for any one-way mapped fields (Aha! --> Jira) as well. It would be h...

When configuring a webook in Jira, there is a checkbox: ☐ "Exclude body" Request with empty body will be sent to the URL. Leave unchecked if you want to receive JSON. If someone accidentally checks that, Aha! won't get any updates. There is no log...

When adjusting settings that are referenced in an integration, there is no warning that integrations will be impacted and users are not guided to update their integration settings. There are two main settings that result in notable issues in the i...

When users set up an integration and select "auto import records", they are not immediately aware that some records will not just automatically import into Aha! (i.e. those that don't have a parent record that is sync'd). These users are not able ...

When setting up a webhook in Jira, you can choose specific events to trigger the webhook event. Some users accidentally select "Exclude body" which results in empty webhooks returning to Aha! and no updates being made. Other users create the webho...

When a user creates a Jira integration, the final screen automatically provides a webhook URL. There is an instruction in the help text above that indicates that you may not need to create the webhook, but many users are not aware as to whether a ...

When new fields are added in the development system, they are not automatically shown in the Aha! integration mappings screen. Users do not intuitively know to click the "Reload configuration" button, and also do not know to check the Jira create/...