Jira

Problem Overview It is possible to bi-directionally map tags in Aha! with custom multicheckboxes in Jira. However, it is not possible to configure how the values should map on each side. This creates errors when the two fields attempt to sync. Pro...

We have several Jira projects aiming towards the same release. When importing fixVersions from several Jira project to one product in Aha we get one release for each project/integration in Aha. This means that if we have 10 projects aiming for the...

Who would benefit? Customer using Jira epics to manage work in multiple projects What impact would it make? They would be able to see their progress in Aha! correctly How should it work? If you have an epic in Project A, and it has multiple childr...

Some time ago, Atlassian made changes that requires users to share their email addresses on an individual user profile setting. When that option is not checked, Aha! is not able to view their email address and if assigned user is mapped, is not ab...

When there's an integration sync error with Jira on a custom field, Aha shows something like this: 'customfield_19011': Please fill out required fields The identifier 19011 has no meaning to us, as Aha doesn't expose a mapping of our custom field ...

What is the challenge? We have a shared template across all of our Jira integrations to manage the configuration globally. However, using a global template forces us to have the same integration username (mine, the Aha!/Jira admin) across all pr...

While I recognise that moving JIRA issues between projects breaks the AHA integration links, the workarounds proposed here are not helpful. Option 1 ("Relink each record manually") is the only viable workaround, with options 2 and 3 being too haza...

These are critical to the success of our organization wide integration efforts which are ramping up very soon. Set a resolution in Jira when record is closed in Aha When Jira issues are closed the user is required to set a resolution during the tr...

Currently the "User Field" (custom field) in Aha! allows you to select one or more Aha! users. It would be useful to have a "User Field" whereby a user can only select one user. This is important for us, as one of our User Fields sycnhronises wi...

My teams doesn't use capacity planning, as we have the same team members each week, but we'd like to be able to automatically link story points to Jira. Currently this is only accomplishable when you have enabled capacity planning, which causes me...