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Integrate with Freshdesk

Integrate with fresh desk for ideas and bugs
David Cordner about 9 years ago in Wanted 8 Future consideration

Add Goal and Score to CSV Import for Master Feature and Feature

We are working integrations with some other systems, and the way part of it needs to be handled is via CSV file (Master Feature) - but Goal and Aha Score is not available for this import. This would be very helpful for our integration.
Amy Lackas about 6 years ago in Integrations 3 Future consideration

Microsoft Dynamics CRM Integration

Would allow us to point roadmaps and other efforts to market opportunities that we track within CRM....
Steve Strickland about 10 years ago in Integrations 7 Future consideration

Ability to create a report of integration errors across multiple workspaces

Currently the only way to look at the integration errors across multiple workspaces is to bring up the Integration Updates dialog and use the Send outgoing changes tab. But you can't filter on error text, or expand the window to see the everything...
Jor Bratko over 3 years ago in Jira 5 Likely to implement

Sync releases for Azure DevOps integration

Currently we cannot push work back from Azure to Aha correctly as the releases/Iterations do not sync which causes manual work to move a card to the correct Aha release once imported. Iterations can be nested in ADO, and when you try to send recor...
Ronnie Merkel over 4 years ago in Azure DevOps Services and Server 0 Future consideration

Allow for parent-child linking across Jira projects without using an integration template

Some organizations that use SAFe store high-level records in one Jira project and the tactical work in team-specific Jira projects. These are often integrated to the same Aha! workspace. Today, you have to use the same integration template in the ...
Emily Yankush over 1 year ago in Jira 0 Future consideration

Honor changing record type in ADO

Currently, when you change the type of record for an integrated record in ADO, it somewhat breaks the integration. Updates are still sent from Aha! to ADO but updates are not processed from ADO to Aha! It appears this scenario is supported for Jir...
Guest 4 months ago in Integrations 0 Future consideration

Enable email notifications on ideas submitted via the Salesforce integration

It makes no sense that this isn't available today. All other idea submissions generate such notifications on status changes. This at least should be an option I can turn on when setting up the integration.
Christian Stark about 7 years ago in Integrations 5 Future consideration

Process for handling account merges in SFDC

What is the challenge? In Salesforce if I merge an account into another account any ideas that were linked on the source account are transferred over to the target account. On the Aha! side, the link in the proxy vote to the account still points b...
Justin Waldorf 11 months ago in Salesforce 0 Future consideration

Fix critical Aha to VSTS Integration not syncing Feature Order

We are trying sync the Feature order from Aha to VSTS (never the other way around). Keeping the Features in VSTS in the same order in Aha is in our use case, critical to using the integration. The reason that it fails is because matching the Aha R...
Guest over 6 years ago in Azure DevOps Services and Server 2 Future consideration