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Ideas portal

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Add Attachement-File to ideas

it would be nice, if you could add drafts or photos to ideas - in case an idea is more complex -
Guest over 4 years ago in Ideas portal 0 Already exists

Allow Portal Users to update Status

We use a Pending Close status to let the Portal User who submitted the idea know that the issue has been resolved or a new feature has been created. It would be great if the Owner of the ticket could then close the ticket directly or push it back ...
Rich Taylor over 4 years ago in Ideas portal 0 Future consideration

Text box when "Other" option is selected in an Idea Form

Idea forms allow for the user to choose which option. I have also added a choice of "Other." I would like the user to explain the "Other" selection when this is selected. As a workaround I have added a notes field after the selection options and a...
Guest over 4 years ago in Ideas portal 0 Future consideration

Universal Paid Seat Group Owner

We have an admin team set up to manage paid seat groups (as owners) and assign users to those groups accordingly. We recently had someone in that group move to another area and had to update all the paid seat group owners accordingly. Currently we...
Guest over 4 years ago in User management 0 Future consideration

Add the possibility to create Sub pages in the idea portal

We are currently lookig for a way to distribute release notes. Since our customers are using the idea portals it would be ideal to have a subpage in the portal where you are able to share information like release notes (additionally you could also...
Guest over 4 years ago in Ideas portal 0 Future consideration

Display number of votes per users when looking at votes for an idea

Currently when clicking on votes for an idea a dialog pops up that shows a table of voters with name and when they voted. Since we allow more than one vote per user, it would be great if the number of votes where displayed in this dialog as well.
Tobias Lehtipalo over 4 years ago in Voting 0 Future consideration

Different Logo for Ideas Portal Emails

Our Logo uses white text on a coloured background which looks great in the Ideas Portal. However the email which is sent out to a User raising an idea on the Portal only has a white background. The text in our logo image is therefore invisible. Ca...
John Hopkin over 9 years ago in Branding 0 Unlikely to implement

Employee Account Indicator

It would be cool if there was a way that customers on the portal page could know that they are engaging with an employee from the company. Other than the admin message, there’s no way to tell. Specifically, in the flow of conversation there should...
Yancey Larochelle-Williams over 4 years ago in Ideas portal 0 Future consideration

Improved UX for setting up multi-product ideas portals

In order to set-up a multi-product ideas portal, you need to first set-up a portal for a single product and then add additional ones into it. This seems a bit counter-intuitive from a UX standpoint. It may be better to allow users to specify an id...
Guest over 4 years ago in Ideas portal 0 Already exists

Log in button not visible

Log in button not visible to a new user when he/she first visits the portal. It is below "filter by categories" section and hard to locate. Can log in button be below "add a new idea" button or on the top of the page so its visible to the new users
aamli agarwal almost 5 years ago in Ideas portal 0 Unlikely to implement