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Ideas portal

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Ideas portal for Help centre, end-user support knowledgebase

Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
John Hopkin over 2 years ago in Ideas portal 3 Future consideration

Don't remove idea contents when switching products

So - we are in the Idea portal adding a new Idea. I fill out the entire form and then realize I chose the wrong product. If I change the product it clears all the values in the "details" section. I think this should be fixed and it shouldn't de...
Austin R over 7 years ago in Ideas portal 0 Future consideration

Submit only ideas portal -- terminology cannot be changed on submitted screen

When using a submit only ideas portal there is part of the terminology which cannot be edited. This is inconsistent as all other areas of the ideas portal can have their terminology changed. The specific text is "It has been allocated identifier" ...
Tom Bailey almost 5 years ago in Branding 0 Future consideration

Need to be able to edit the "Idea Created" message that appears in portal upon submitting

The use case is that the customer has an ideas workflow where all submitted ideas need to go through a review process before they are actually published to the portal via the visibility settings. What currently displays on the screen upon submitti...
Matt Case over 7 years ago in Ideas / Ideas portal 0 Future consideration

Make sure the main aha and the portal share the same logins

It looks like the main aha site and the ideas portal don't share the same user sessions. This leads to never-ending login issues. For instance If I open the portal in a new tab, then SSO logs me in with the portal user. Any idea I create are then ...
Guest over 2 years ago in Ideas portal 2 Already exists

Option to one button click to expose epics to Idea Portals to get market feedback (especially for parking lot epics)

As a Product Manager, I want to copy an existing epic and paste it in the customer-facing Idea Portal so that I can get customer feedback on it in the form of votes. The why: For many existing epics that are residing in the Parking Lot, it would...
Guest over 7 years ago in Ideas portal 4 Already exists

Default idea portal comments to public

The inverse of this idea in some ways. The ability to force all comments on an idea portal to be public.
Guest about 5 years ago in User management 0 Already exists

Type & search in dropdown (select from a list) of the "suggest new idea" form [see attached gif]

My suggestion is to add an autocomplete feature in the categories select component. Currently, the dropdown component that exist in the "suggest new idea" form does not allow users to type in it and make the finding and selecting an easy process. ...
Guest over 2 years ago in Ideas portal 0 Future consideration

Support the addition of attachments or images

I would share an image with the "attach files" in my idea's description in ideas portal. I can do it but it don't show it.
Guest almost 8 years ago in Ideas portal 2 Already exists

Ability to sort after using filter

After using the filter for a keyword or product name, the filters for RECENT, POPULAR, and TRENDING are no longer available tabs and I'm forced to scroll through all the ideas that don't seem to be in any particular order.
Guest over 2 years ago in Ideas portal 0 Already exists