Ideas portal

What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...

What is the challenge? Unable to add record link fields (Goals field, Releases field, etc) to Ideas Portal submission layout. What is the impact? Individuals who are responsible for reviewing ideas are required to reach out to the idea cre...

What is the challenge? Customer prefers a monthly email summary instead of a weekly one, as the weekly frequency feels excessive. What is the impact? Currently, we cannot enable the weekly summary because the customer specifically requeste...

Emails sent from the ideas portal have a From address of support@aha.io The from address should be customizable to be branded just like the reply-to address. If my company domain name is example.com, I want to have the from email address be somet...

What is the challenge? My idea portal users have access to ideas from any product across my portal. They may only be interested in a subset of products or categories however. Portal users should be able to save a filtered view of ideas to use in t...

Our team has multiple statuses for ideas. We would like the ability to send a customized email message based on that specific status. Currently Aha only has a "general" status notification email. We would like to extend this as our portal is setup...

Our organization promises to review and take some action on any idea that receives over 25 votes. We don't count internal votes toward that total, but internal votes will push it over that threshold. The main problem is that the customers only see...

What is the challenge? Customers submit ideas that are important to them, but need a broader context for the organization they belong to. Sales leads and customer team leads want to be able to provide information about these ideas and their prio...

We have two portals, one for internal users and one for customers. The customer portal only needs a simple list of categories - no children categories. The customer portal is submit only. For the staff portal, after a product manager has looked at...

What is the challenge? Ability to see page views within an ideas portal like you can in knowledge What is the impact? Unable to track user footprint Describe your idea Page view stats within idea portals