Ideas portal

In cases where a Custom Header is required, items like Title, Portal URL, logo, etc., still need to be displayed. Providing access to these values, much the way is done in the email settings, for use in custom headers would allow the customization...

Many of our Ideas entered from the ideas portal become Features in our backlog, however there are also ideas that become Epics/Master Features. When an idea is promoted a feature or an epic, the idea status changes to "Likely to Implement". It wou...

To allow users to configure the visibility from zendesk, so that customer data isn't shared.

We use a Pending Close status to let the Portal User who submitted the idea know that the issue has been resolved or a new feature has been created. It would be great if the Owner of the ticket could then close the ticket directly or push it back ...

Idea forms allow for the user to choose which option. I have also added a choice of "Other." I would like the user to explain the "Other" selection when this is selected. As a workaround I have added a notes field after the selection options and a...