Ideas portal

We lock down our Aha! ideation url to only be accessed from our app. We see that as an important part of keeping our 'secret sauce' secret. The problem is when we promote an idea, our customer get an email with a link that does not allow them to a...

Please add a forgotten password option to the Ideas Portal login page; so that users can self serve for password resets. If a user has been issued an invite, but not set a password, the link should also re-issue the invite / allow them to create p...

What is the challenge? You cannot hide empty fields in the Idea portal layout, however you can do so in other object layouts. What is the impact? We’d like to use custom fields to represent sub-categories within the idea layout. To do this...

Most of the Ideas area can be branded - it would help to be able to brand the "Thanks for submitting your idea" confirmation in submit-only portals to be a graphic other than the Aha! cartoon of a man holding a sign. You can add your own logo, but...

What is the challenge? Users must sign into an Aha account What is the impact? This causes confusion and users may not want to sign up for additional lists Describe your idea I want any user to be able to submit an idea without an account

currently the search capability only searches the titles of the ideas, it would be helpful to also be able to have it search the customized tags as well.

It would be awesome if we had a way to post messages in the idea portal for users. I'm currently thinking about using this around the holidays to share updated SLA time frames (our portal is internal and we commit to a certain time frame for respo...

We find our customers sometimes add screenshots into their comments which contain data which we believe shouldn't be public. For example this could be a screenshot taken from another application or from our application containing the customer's da...

It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket. Really it should show up as that person who created the idea instead of the analyst who has their Zen...

What is the challenge? Emphasize the votes of high tier customers What is the impact? Be able to distinguish the votes Describe your idea We need a way to see who voted and summarize all votes by Tier1 customers for example.