Ideas portal

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Email comments to the idea creator if they are an Aha! user

Who would benefit? Submit only portal users, all portal admins What impact would it make? communications How should it work? 1 - I wanted to circle back on the comment feature. The issue is not that the comment option is not there, rather that I c...

Guest over 1 year ago in Ideas portal 2 Shipped

1 VOTE

Add unique identifiers for idea submitters

Who would benefit? Idea Submitters, Admins and POCs What impact would it make? Avoid merging user information between old and new idea submitters with the same name and contact details How should it work? Currently, the only identifier used to det...

Rej Talagtag over 1 year ago in User management 0 Shipped

1 VOTE

Allow admins control which portal portal ideas are created in through the Zendesk integration

Currently there does not seem to be logic to send a zendesk created idea to a specific portal within a workspace. It would be very helpful if admins were able to configure the portal they want zendesk created ideas pointed towards.

Niall Gallagher almost 2 years ago in Ideas portal 0 Shipped

1 VOTE

Add Notes to Contacts / Organisations

Throughout the system you can link notes to other areas e.g. Features, Epics. It would be great if notes could also be linked to Contacts and Organisations. For example, we keep a record of cutomer interview snapshots as notes and would like to li...

Steph Reddington almost 3 years ago in Ideas portal 0 Shipped

1 VOTE

Have portal 'Thank You' email send out after idea created via API

We create ideas and register subscriptions for the idea against a specified portal via the AHA API. We do this as it allows us to inline the process of idea creation rather than have the user have to go out to a portal and insert an idea.In this w...

Nigel Lawrence almost 3 years ago in Ideas portal 0 Shipped

1 VOTE

Use alternative terminology for idea status in email notifications

We used a couple alternative terms for statuses for the customer-facing view of ideas. However, that alternative terminology was not used in the email notifications sent out to the idea creator. Alternative terminology should be adopted wherever t...

Kaitlyn Luboff about 3 years ago in Ideas portal 3 Shipped

1 VOTE

Pasting images into the pop up "Add Idea" window results in error

Error message reported when pasting an image from the clipboard into the text field in a pop-up window.

Laird H about 3 years ago in Ideas portal 2 Shipped

1 VOTE

Remove 'Del' function for idea record in Salesforce

When a user creates/proxy votes an Idea from Salesforce (support case, etc.), the list of those Ideas are captured in Salesforce, including a 'Del' function. Clicking to 'delete' the idea only deletes it from the list in Salesforce, not in Aha (po...

Jeff Shaffer over 3 years ago in Voting 0 Shipped

1 VOTE

Support Visio file attachments to Idea Portal

Visio is used often to diagram flows, so it would be helpful to allow those as attachments for new ideas submitted.

Mousa Mitwasi almost 4 years ago in Ideas portal 1 Shipped

1 VOTE

Idea portal automations that can post Admin responses

After using the ideas portals for some time, we have found that ideas fit into general buckets. As part of this, there are certain requests that are outside the scope of our portal. As such, it would be incredibly helpful to be able to create an a...

Dan Green about 4 years ago in Ideas portal 0 Shipped

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