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Differentiation on Ideas Portal of Idea Promotion Work Item Type

Many of our Ideas entered from the ideas portal become Features in our backlog, however there are also ideas that become Epics/Master Features. When an idea is promoted a feature or an epic, the idea status changes to "Likely to Implement". It wou...
Guest about 5 years ago in Ideas portal 0 Future consideration

Allow custom visibility for ideas from Zendesk

To allow users to configure the visibility from zendesk, so that customer data isn't shared.
Guest about 5 years ago in Ideas portal 0 Future consideration

Allow Portal Users to update Status

We use a Pending Close status to let the Portal User who submitted the idea know that the issue has been resolved or a new feature has been created. It would be great if the Owner of the ticket could then close the ticket directly or push it back ...
Rich Taylor about 5 years ago in Ideas portal 0 Future consideration

Text box when "Other" option is selected in an Idea Form

Idea forms allow for the user to choose which option. I have also added a choice of "Other." I would like the user to explain the "Other" selection when this is selected. As a workaround I have added a notes field after the selection options and a...
Guest about 5 years ago in Ideas portal 0 Future consideration
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