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Additional Unique Identifier for JWT SSO
What is the challenge? We frequently have users that move from one institution to the another. This means their records in Aha! do not match since they have the same email, and duplicate records are created. What is the impact? This could positive...
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Allow Aha users to create private portal comment
Who would benefit? Aha users commenting on Ideas What impact would it make? Save time and clicking around How should it work? Today private Idea comments can only be made from the ideas portal. If a product manager wants to make a private comment,...
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Email comments to the idea creator if they are an Aha! user
Who would benefit? Submit only portal users, all portal admins What impact would it make? communications How should it work? 1 - I wanted to circle back on the comment feature. The issue is not that the comment option is not there, rather that I c...
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Add unique identifiers for idea submitters
Who would benefit? Idea Submitters, Admins and POCs What impact would it make? Avoid merging user information between old and new idea submitters with the same name and contact details How should it work? Currently, the only identifier used to det...
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Allow admins control which portal portal ideas are created in through the Zendesk integration
Currently there does not seem to be logic to send a zendesk created idea to a specific portal within a workspace. It would be very helpful if admins were able to configure the portal they want zendesk created ideas pointed towards.
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Allow Idea viewer to update proxy votes (not raised by you)
As it currently stands Idea viewers are not able to update votes, which were not raised by them. There are multiple reasons why the viewer may want to update existing votes: 1) reflect the latest severity / impact (e.g. downgrade / upgrade) 2) mod...
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Have portal 'Thank You' email send out after idea created via API
We create ideas and register subscriptions for the idea against a specified portal via the AHA API. We do this as it allows us to inline the process of idea creation rather than have the user have to go out to a portal and insert an idea.In this w...
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Use alternative terminology for idea status in email notifications
We used a couple alternative terms for statuses for the customer-facing view of ideas. However, that alternative terminology was not used in the email notifications sent out to the idea creator. Alternative terminology should be adopted wherever t...
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