ADD A NEW IDEA

My ideas: Ideas portal

Showing 693

Add new idea by email with fields filled from an email template

Use case: the customer support and the sales department use another tool to capture customer communication. When they receive a suggestion, they log it in a template that sends an email to the PM team tool. Info like category and urgency level is ...
Magalie Allard almost 10 years ago in Ideas portal 0 Unlikely to implement

Call out staff/employee responses in addition to admin responses

Perhaps we are just not setting up the portal correctly, but I'd like to see staff/employees get a visual highlight on the page when they reply to ideas. Right now I see the green avatar outline and the callout for Admin responses, but we have mul...
Dan Orth almost 10 years ago in Ideas portal 1 Will not implement

Impersonating a user

There is a lot of flexibility with the user permission settings. As an administrator it would be nice if I could impersonate a user to identify possible issues. This feature is found in other applications in the market.
Guest almost 10 years ago in User management 4 Unlikely to implement