My ideas: Ideas portal

What is the challenge? We frequently have users that move from one institution to the another. This means their records in Aha! do not match since they have the same email, and duplicate records are created. What is the impact? This could positive...

What is the challenge? Setting filters on a report embedded in a porta page, to close the filter you need to click somewhere else on the screen. This is not intuitive and should not be required. What is the impact? End user frustration and impacti...

What is the challenge? I have an internal ideas portal for my employees to add proxy votes, and I also have a customer ideas portal in the same workspace. My employees in the internal portal can see all the customer ideas, but they cannot see who ...

What is the challenge? When multiple ideas are promoted or linked to the same record, the Total Votes count reflects a sum of all votes across those ideas. The challenge is that if one of those ideas is merged into the other, then the Total Votes ...

Who would benefit? Field organizations using internal idea portals to submit proxy votes on behalf of customers and reviewing customer enhancement requests by organizations in reports published to idea portal pages. What impact would it make? The ...

Who would benefit? Aha users commenting on Ideas What impact would it make? Save time and clicking around How should it work? Today private Idea comments can only be made from the ideas portal. If a product manager wants to make a private comment,...

Who would benefit? Submit only portal users, all portal admins What impact would it make? communications How should it work? 1 - I wanted to circle back on the comment feature. The issue is not that the comment option is not there, rather that I c...

Who would benefit? Idea Submitters, Admins and POCs What impact would it make? Avoid merging user information between old and new idea submitters with the same name and contact details How should it work? Currently, the only identifier used to det...

Currently there does not seem to be logic to send a zendesk created idea to a specific portal within a workspace. It would be very helpful if admins were able to configure the portal they want zendesk created ideas pointed towards.

We recently implemented the Ideas portal internally and externally. Every day since, are getting many internal user Ideas getting flagged as spam. It would be beneficial to have the ability to white list users, so their Ideas will not continue to ...