When I promote an idea to an existing feature, my expectation is that I am promoting it to an existing feature within the same product. What I'm seeing, however, is a list of features across all products. At the very least, it should show the feat...

With the current configurations, when a user submits an intake ticket to digcharter.com and replies to the autogenerated email, a new ticket is created. This leads to confusion where we might be updating comments on 1 ticket but then realize later...

This allows for easy searching between Zendesk tickets and Aha! ideas. It also reduces work by only having to create tags in one place.

Aha! provides a great functionality to change terminology in the idea portal, but it is not reflected back into Aha! idea functionality. Example. You can change 'Votes' to 'Likes'. The portal reflects the changes. The Aha! UI for ideas still say...

As a product manager, I want to give back a vote to a user automatically if I set the idea status to 'will not implement' so they may use that vote on a different idea. Users get their vote back when an idea is set to 'shipped', but they do not au...

As a product manager, I leverage saved views to help me filter through a lot of data. One of the data points I use is the "Idea promoted to feature" data point. I add this filter to my saved view so that I can easily apply it to certain data point...

As a product manager, I leverage saved views to help me filter through a lot of data. One of the data points I use is the "Idea created at/date" data point. I add this filter to my saved view so that I can easily apply it to certain data points. H...

We would like to highlight the admin responses we post to Ideas on the Idea Portal landing page, without requiring users to click into the specific idea to see our response. It would better highlight the product team's action in reviewing/respondi...

When responding to an email from an idea the email is automatically added to the idea. The issue is that if the users PC has a virus it may automatically send an email with a virus as a PDF attachment. That virus will then automatically be added t...

Reviewers are currently unable to change an idea’s status, score ideas, or even post public comments without navigating over to the idea portal (which is not where they review ideas independently, or collaborate in person as a team of reviewers). ...