What is the challenge? Our ideas portal receives many customer ideas. We intentionally keep a limited list of ideas categories so that we don't overwhelm our customers with choice. However, when we're analyzing ideas, it's often helpful to group i...

What is the challenge? I can't effectively display ideas and features together for a given initiative. What is the impact? It looks like an initiative is complete if all the features are complete when it's not because there are outstanding ideas f...

What is the challenge? The same idea can be assigned to different product managers, which creates confusion in the team. What is the impact? Describe your idea If you merge an idea into another idea, the Assigned To of the children idea should be ...

What is the challenge? When I merge 2 ideas, one idea may have a custom field populated (i.e. Escalated). When the original idea is merged with the new idea, that field is not populated on the new idea. What is the impact? I like merging ideas bec...

What is the challenge? Currently, UX research, product design, product operations, Sales, marketing and engineering may work in siloes due to a lack of integration of customer and end-user insights, needs and preferences into their respective proc...

What is the challenge? Understanding ideas based on organization segments. What is the impact? Using AI to build segments could potentially surface connections between organization attributes. Allowing for better understanding of different market ...

What is the challenge? Right now there are different links for the same idea for the product team and for the submitters of the ideas, which makes it really hard to have internal conversations (since the submitters can't actually see the links the...

What is the challenge? Users have the ability to add attachments multiple places based on an idea layout. What is the impact? Because promoting to a feature doesn't pull all attachments, it either requires reviewing both the feature and the idea, ...

What is the challenge? PMs often need to review a set of ideas, but this can take time. What is the impact? PMs can quickly get insights and kick-start their analysis of a set of ideas. Describe your idea Like the "AI summary" on the research tab....

What is the challenge? Can be tedious to move customer feedback from emails to notes then link them to organization What is the impact? Faster consolidation of customer feedback Describe your idea File outlook emails with workspace email addresses...