Ideas

What is the challenge? Idea exploration (Themes menu) is very helpful for using AI to identify themes across ideas. I can save the identified trends as "Theme" records, but can only do so one record at a time. What is the impact? Slows dow...

The ability to create email templates for thank you, status change, admin response and new comment events is really powerful but it would be great if some additional variables could be brought out to personalise the experience even further. So far...

What is the challenge? We need to simplify our Ideas intake - with some prefilled fields on the Ideas form What is the impact? It impacts several hundred employees who submit ideas to engineering teams Describe your idea We want to send users a UR...

Who would benefit? Product Managers/Owners What impact would it make? Improved communication How should it work? As customer feedback is entered as an idea, it is assigned to the associated Product Manager. There is no notification that a new idea...

When merging ideas, you can search on an Idea ID by an exact ID match. Please could this be enhanced so that the search when merging ideas can do a fuzzy match on ID.

What is the challenge? In order to drive more engagement and keep people up to date with feature requests that they are or should be interested in it's often required to add them as followers, if you mention someone in a comment it would make sens...

What is the challenge? Currently, when a new idea is linked to a record in Salesforce, the page refreshes. What is the impact? If this happens while the Salesforce user has an open chat or call in the Salesforce interface, this can disconn...

Who would benefit? Idea Reviewers/Product Managers What impact would it make? Ability to organize the status based on our organization status process flow, not by highest to lowest amounts. How should it work? Should be able to have an option to o...

I have confirmed with AHA support, assuming both idea and feature uses same scorecard, the idea score will propagate to promoted feature score. However, subsequent updates to either the idea score or feature score are not synced.

Currently in the Idea Form there is no way to have a field where we have pre-defined values and new ones could be added. (predefined tags with new values would work as well, that's not available either.) Would really appreciate to have one such fi...