Don't have Reply-To of "Digest" emails open a customer support ticket
When I get an email from the "Digest" and reply to it, I was surprised to discover this makes an Aha! customer support ticket. I thought I was getting a notification of a new idea, so replied with "OK - thanks - we will review this and add to the ...
Connect a Contact to an Organization through Aha! Ideas API
Due to large amounts of organization, I have 20K+ and 500K contact at MAX (I still didn’t role out the service to all my users to test the issues that will come like this one) I need help to map the contacts automatically to my organizations becau...
as a data architect I need to plot the history of the workflow_status for ideas. I need to be able to retrieve a reliable, accurate history of workflow_status changes with start/end datetime for each idea. This data enables us to track ideas which...
Automations offer great potential to alert owners/interested parties of action, but are frustratingly limited by the absence of a time based trigger. In our case we want to conform to an SLA in processing ideas we receive and actively sending a re...
Nigel Lawrence
about 3 years ago
in Ideas
5
Shipped
Allow Aha! users to use idea status terminology that differs from external-facing terminology.
We would like to be able to use more than one internal status terms (ie "Product Team Review" and "Planned") that will appear in the portal to our customers as having a more general status (ie "Under Review" for the example given).
Kaitlyn Luboff
over 3 years ago
in Ideas
0
Shipped
Cannot Search by Organization Name for Ideas Anymore
There must have been a change in the past week that no longer allows organization names (tied to the SF integration for votes) to be used as a search criteria in an idea list report view. This is critical to be able to search on ideas specifically...
Patrick Eslick
over 3 years ago
in Ideas
0
Shipped
Add relationship fields linking Organizations to other record types
It would be helpful to create an "Organization" field on ideas and features that links to the Organization record. We're currently using a custom field to track this but want to be able to leverage the Organizations level reporting.
We need the ability to add a one-to-many custom table within Organizations. Use case: for each org, we want to be able to have PMs capture notes from conversations in a structured fashion. Example... Org ABC Date PM participants Org participants N...
Brian Trombley
almost 4 years ago
in Ideas
2
Shipped