SFDC Case Integration - Allow Case Owner to Submit Idea on Behalf of Case Contact
Our technical support engineers work with customers to resolve post sales technical issues. Interaction with customers is tracked in the Salesforce case object. If the issue requires a feature request in the product to resolve, we would prefer tha...
Guest
almost 8 years ago
in Ideas
4
Future consideration
It would be great if we could see the description of the idea when posting it through slack (or Workplace). Additionally, if we could vote through the thumbnail/preview, that would be awesome (not sure if this is possible though). Thanks!
Guillem Bergada
over 8 years ago
in Ideas / Slack
6
Future consideration
What is the challenge? Today, AI is used to create themes based on ideas. Once that generates we would need to review ideas individually or move into a list report to explore further. It would be interesting if we could include a summary of the re...
Kristina Gass
over 1 year ago
in Ideas
0
Future consideration
What is the challenge?
We have two dedicated ideas workspaces, one for our external customers Ideas and one for our internal company / VIPs "Requests". These workspaces need to share the same category list, but we have to maintain those categori...
Kim Bremer
3 months ago
in Ideas
1
Future consideration
AI to suggest possibly paired ideas and similar roadmap records
What is the challenge? One of our consistent challenges is managing the backlog of ideas and making sure we promote/relate ideas to work (with all of the other things Product Managers are responsible for!). What is the impact? Could ease the burde...
Lindsay Lawler
10 months ago
in Ideas
0
Future consideration
Reporting for tracking & responding to idea comments
What is the challenge? I am currently unable to report on idea comments or mark idea comments as 'responded-to'. What is the impact? Our product managers are unable to have a report to see when new comments are added to their ideas and they're una...
Eliza Crawford
about 1 year ago
in Ideas
0
Future consideration
Promoting an idea should copy the creator's information to the feature
What is the challenge? Currently, the "Created By" field on the idea card in Aha! displays only the name of the user who submitted the idea. However, this information is lost when the idea is promoted to a feature/epic, making it difficult to trac...
Guest
over 1 year ago
in Ideas
1
Future consideration
Our organization has multiple prioritization views saved for our ideas and multiple people make changes to these views over time. We would like to view the history or an audit trail of these changes to the prioritization view (e.g. when someone ch...
Jon Ragsdale
almost 3 years ago
in Ideas
0
Future consideration
Add ability to notify all members of an organization with idea updates
In our use case, ideas are collected from internal stakeholder groups who we would like to group into organizations. But, this really only becomes useful for us if all members of that organization are notified of updates on ideas that are associat...
Reilly O'Connor
over 3 years ago
in Ideas / Ideas portal
1
Future consideration