Ideas

What is the challenge? I promote a user story/feature then I have to go into it and link it to the epic What is the impact? it is just a pain and sometimes I forget Describe your idea linking ideas into the roadmap from the ideas das...

What is the challenge? We have two dedicated ideas workspaces, one for our external customers Ideas and one for our internal company / VIPs "Requests". These workspaces need to share the same category list, but we have to maintain those categori...

What is the challenge? Idea exploration (Themes menu) is very helpful for using AI to identify themes across ideas. I can save the identified trends as "Theme" records, but can only do so one record at a time. What is the impact? Slows dow...

What is the challenge? Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...

What is the challenge? You can add a custom field on epics, features, etc. for "Idea categories". When an idea is promoted, the idea's category will be copied to the epic or feature automatically. This can be mapped one-way from Aha! to Jira to ...

When merging ideas, you can search on an Idea ID by an exact ID match. Please could this be enhanced so that the search when merging ideas can do a fuzzy match on ID.

What is the challenge? Users don’t receive any notifications when their comments are Liked. This makes Likes essentially invisible to the comment author, reducing their usefulness as a signal of agreement or engagement. What is the impact? ...

What is the challenge? When evaluating themes to determine which ones to prioritize, you might be considering several factors including idea votes, strategy alignment, and org revenue. While this information can be found on (or connected to) a t...

What is the challenge? Currently, when a new idea is linked to a record in Salesforce, the page refreshes. What is the impact? If this happens while the Salesforce user has an open chat or call in the Salesforce interface, this can disconn...

What is the challenge? Currently it is not possible to share the ideas exploration page as a web page after saving the view. What is the impact? Inability to share with managers, etc. unless they have reviewer access to Aha! Describe y...