Releases

Some ideas and features are across products under the product line. The group product manager should be able to manage and prioritize these ideas/features at the product line level and be able to assign it to product/products if it goes across

When you have multiple products in Zendesk it would be nice of you could select the product to link to by default, or change the order of the products in the drop down list. This prevents mistakes are made by the support agents.

What is the challenge? Large volumes of customer feedback is often spread across many external systems (surveys, in‑product feedback, support tools, data warehouses, etc.). Today Aha! AI can only reason over data that is stored in Aha!, so feedb...

What is the challenge? Giving users the ability to View integration settings or Edit integration Mapping without having ability to Setup/Create new integrations What is the impact? What we have today is users get ALL or Nothing. Admins onl...

What is the challenge? Today there is no history of linking between records. So if a record was linked it's not recorded in both records history. Further if someone removed a link there is no trail either. What is the impact? We use linking to con...

What is the challenge? When a Feature is copied, any field that is filled in will automatically be copied over to the newly created Feature What is the impact? Although most of time this is ok, some fields are Read-Only and therefore cannot be cle...

What is the challenge? Long reports can be difficult to read or navigate through when all rows are shown What is the impact? Our roadmap report is shared to leaders across business unit. It is difficult for leaders to find a specific product line ...

What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...

What is the challenge? When selecting a default Gantt chart, it's only possible to select "Releases, phases and features" Gantts, the other types are not supported. What is the impact? Users will be able to set the Gantt charts that are most usefu...

What is the challenge? When applying a workspace template, even if the settings are marked as unlocked in the template, once applied to a workspace the existing workspace settings will still be changed. This is not always the desired experience. I...