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Showing 9054

Add command to duplicate a knowledge base.

What is the challenge? Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. What is the impact? Saves a lot of work/time. Describe your idea Create command to clone one perfect KB...
Mark T 6 days ago in Knowledge base 2 Future consideration

To give a capability to add blank as a value for custom fields via CSV upload.

What is the challenge? Currently when doing a bulk update for a custom field if the data is already present and we need to update the field via with blanks. As of now this has to be done manually. What is the impact? It takes a huge time to do a m...
Guest 6 days ago in Features 0 Future consideration

Additional custom domain for knowledge base

What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
Jack Parr 17 days ago in Knowledge base 0 Future consideration

Whiteboards: enforce "required fields" when converting Aha! Shapes to Aha! records

What is the challenge? It is great that Aha! Shapes can be converted into Aha! records. We require certain fields to be completed when a record is created as they are important to ensure the next steps in the workflow can move forward quickly. The...
Dale Potter 18 days ago in Whiteboards 0 Future consideration

Prevent users from updating fields through bulk edit when set to "read only"

What is the challenge? A set of fields on various records (initiatives, epics and others) are used for financial reporting and should only be editable for a specific set of users. The fields are set as read only in their custom layouts, but can st...
Dale Potter 24 days ago in Account settings 0 Planning to implement

Convert HTML entities in AI search results

What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:... " Actual document title:...
David 7 days ago in Knowledge base 0 Future consideration

View time in status on feature card

What is the challenge? I use time in status a lot now that it is available. One thing I have had to create is multiple reports that show time in current status when looking at feature aging. I'd love to be able to display that on the card directly...
Stephanie Sullivan 7 days ago in Features 0 Future consideration

Time Series Data

What is the challenge? There are certain data points that I would like to track over time, ie status What is the impact? At the moment, I can't tell a story of how our project portfolio has evolved over time. Describe your idea Take snapshot of da...
Guest about 1 month ago in Releases 1 Future consideration

Prioritization report should support displaying strategy fields with multiple records (goals, objectives, key results)

What is the challenge? The prioritization report cannot display strategy fields tied to multiple records (like goals, objectives, and key results). What is the impact? Goals, objectives and key results are vital reference points when determining a...
Nathaniel Collum about 2 months ago in Features 0 Future consideration

Timeout Issues with Multiple Browser Sessions in Aha!

What is the challenge? The primary challenge we're experiencing is related to the timeout issues when multiple browser sessions are opened simultaneously in Aha!. Currently, if a user has several browser tabs open that are all logged into Aha!, th...
Guest 2 months ago in Application 0 Future consideration