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Convert HTML entities in AI search results

What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:... " Actual document title:...
David 3 days ago in Knowledge base 0 Future consideration

View time in status on feature card

What is the challenge? I use time in status a lot now that it is available. One thing I have had to create is multiple reports that show time in current status when looking at feature aging. I'd love to be able to display that on the card directly...
Stephanie Sullivan 4 days ago in Features 0 Future consideration

Salesforce integration with Aha! Knowledge Bases

What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
Dale Potter 7 days ago in Knowledge base / Salesforce 0 Future consideration

Support embedded link in welcome invite text

What is the challenge? Currently links behind text are not support in the welcome text of the Aha! invitation email What is the impact? Unable to link to further resources for new users of Aha! Describe your idea support embedded a url behind text...
Stuart Blair 14 days ago in Comments / Notifications 0 Future consideration

Option to retain priority limit line in published and exported views

What is the challenge? Currently, published views (including PDF and PNG views) of a prioritization page do not include the priority limit lines of that prioritization page. What is the impact? Priority limit lines are often a critical component o...
Maria Plotkina 11 days ago in Reports 0 Future consideration

Additional custom domain for knowledge base

What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
Jack Parr 14 days ago in Knowledge base 0 Future consideration

Make it easier to identify the correct Goals and Initiatives when setting in downstream records

Who would benefit? Organizations that need to ensure that a large group of users link records together in a consistent way for roll up reporting. What impact would it make? Improved data quality by providing a narrow selection of possible goals an...
Dale Potter 10 months ago in Strategy 0 Future consideration

Whiteboards: enforce "required fields" when converting Aha! Shapes to Aha! records

What is the challenge? It is great that Aha! Shapes can be converted into Aha! records. We require certain fields to be completed when a record is created as they are important to ensure the next steps in the workflow can move forward quickly. The...
Dale Potter 15 days ago in Whiteboards 0 Future consideration

Prevent users from updating fields through bulk edit when set to "read only"

What is the challenge? A set of fields on various records (initiatives, epics and others) are used for financial reporting and should only be editable for a specific set of users. The fields are set as read only in their custom layouts, but can st...
Dale Potter 21 days ago in Account settings 0 Planning to implement

Time Series Data

What is the challenge? There are certain data points that I would like to track over time, ie status What is the impact? At the moment, I can't tell a story of how our project portfolio has evolved over time. Describe your idea Take snapshot of da...
Guest 28 days ago in Releases 1 Future consideration