What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:...
" Actual document title:...
David
3 days ago
in Knowledge base
0
Future consideration
What is the challenge? I use time in status a lot now that it is available. One thing I have had to create is multiple reports that show time in current status when looking at feature aging. I'd love to be able to display that on the card directly...
Stephanie Sullivan
4 days ago
in Features
0
Future consideration
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
What is the challenge? Currently links behind text are not support in the welcome text of the Aha! invitation email What is the impact? Unable to link to further resources for new users of Aha! Describe your idea support embedded a url behind text...
Option to retain priority limit line in published and exported views
What is the challenge? Currently, published views (including PDF and PNG views) of a prioritization page do not include the priority limit lines of that prioritization page. What is the impact? Priority limit lines are often a critical component o...
Maria Plotkina
11 days ago
in Reports
0
Future consideration
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
Jack Parr
14 days ago
in Knowledge base
0
Future consideration
Make it easier to identify the correct Goals and Initiatives when setting in downstream records
Who would benefit? Organizations that need to ensure that a large group of users link records together in a consistent way for roll up reporting. What impact would it make? Improved data quality by providing a narrow selection of possible goals an...
Dale Potter
10 months ago
in Strategy
0
Future consideration
Whiteboards: enforce "required fields" when converting Aha! Shapes to Aha! records
What is the challenge? It is great that Aha! Shapes can be converted into Aha! records. We require certain fields to be completed when a record is created as they are important to ensure the next steps in the workflow can move forward quickly. The...
Dale Potter
15 days ago
in Whiteboards
0
Future consideration
Prevent users from updating fields through bulk edit when set to "read only"
What is the challenge? A set of fields on various records (initiatives, epics and others) are used for financial reporting and should only be editable for a specific set of users. The fields are set as read only in their custom layouts, but can st...
Dale Potter
21 days ago
in Account settings
0
Planning to implement
What is the challenge? There are certain data points that I would like to track over time, ie status What is the impact? At the moment, I can't tell a story of how our project portfolio has evolved over time. Describe your idea Take snapshot of da...
Guest
28 days ago
in Releases
1
Future consideration