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Insight reports

Highlight cards can show organization name and revenue on the insights report

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...
Kelly Sebes about 2 months ago in Insight reports Future consideration

One-click AI generated study summaries

What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...
Maria Plotkina 2 months ago in Insight reports Future consideration

In Discovery the final report it just displays the linked responses to questions. Would like it to synthesize the analysis across all the interviews.

What is the challenge? System does sentiment analysis on individual interviews but not across all interviews. What is the impact? I have to manually do the synthesis across all interviews. Describe your idea Have the final report on ...
Guest 10 months ago in Insight reports Future consideration

Create a reel (snippets) of customer interviews

What is the challenge? Convincing stakeholders of a key product decision can be quite tough. Learning and insights are helpful but having a snippet from a customer interview would be very helpful. What is the impact? Having a reel of customer insi...
Shawn Zenz about 1 year ago in Insight reports Future consideration

Ability to highlight AI summaries on Study Insights

What is the challenge? Right now you can link answers, quotes and learnings on the Study page, but you are not able to highlight any AI summaries you have as highlights on a study's interview What is the impact? There might be some AI summary high...
Stephanie Lechner about 1 year ago in Insight reports Future consideration