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Interviews

Unclear where to type & paste interview notes in Aha! Discovery

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...
Chris Quigley about 2 months ago in Interviews Future consideration

Add Aha! Discovery interview highlight record links directly from an Aha! Roadmaps record

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...
Terence Osmeña about 1 month ago in Discovery / Interviews Future consideration

Aha! Discovery note taking and scoring

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...
Chris Quigley about 2 months ago in Interviews Future consideration

Manage Aha! Discovery highlight types

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...
Chris Quigley about 2 months ago in Interviews Future consideration

Customizable mode in Aha! Discovery

What is the challenge? The list of selectable Modes in Aha! Discovery is limited to: Document analysis, Focus group, In person, Observation, Phone & Video. What is the impact? This can be limiting, meaning you need to compromise and al...
Chris Quigley about 2 months ago in Interviews Future consideration

Icons feel too similar

What is the challenge? while annotating in Aha discovery, I keep making mistakes (especially between quotes & tags, and Questions & tags. Also, it's weird that I can add tags to a quote but not turn a quote into the answer for a question. ...
Nia L about 1 month ago in Interviews Future consideration

Support comments on Discovery interviews and studies

What is the challenge? Currently comments are not supported at the interview or study level in Aha! Discovery. What is the impact? Product, UX or research teams cannot collaborate via comments on these data records, as they can on others a...
James Harris 7 months ago in Discovery / Interviews / Studies Future consideration

Allow Discovery standalone users with Owner permissions to manage Tag values

What is the challenge? Discovery users can now create tags in interview, but they currently cannot manage them. That still requires a Roadmaps user with Customization admin permissions What is the impact? While Discovery users can add new ...
Stephanie Lechner 10 months ago in Interviews Future consideration

Interview: AI assistant to create to-dos

What is the challenge? Provided that the ability to attach a to-do to an interview is completed (https://big.ideas.aha.io/ideas/A-I-19151), these would still need to be manually created. What is the impact? Missing action items or taking a long ti...
Emily Yankush 12 months ago in AI assistant / Interviews Future consideration

Support script templates for different user types/personas in the same study

What is the challenge? Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...
Terence Osmeña 8 months ago in Discovery / Interviews / Studies Future consideration